Scheduling Coordinator

About the role

This is a key role within our organization, responsible for coordinating schedules for pediatric nurses and ensuring our clients receive uninterrupted, high-quality care.

Responsibilities

• Cook up daily schedules for RNs and LPNs providing one-on-one pediatric home care
• Ensure all client shifts are staffed promptly and efficiently
• Manage call-outs, schedule changes, and urgent staffing needs
• Match nurses to cases based on availability, qualifications, and client requirements
• Maintain accurate scheduling records using workforce management software
• Serve as the primary point of contact for scheduling-related communication
• Resolve scheduling conflicts quickly while maintaining excellent customer service
• Communicate effectively with nurses, families, and internal clinical teams
• Collaborate with leadership to ensure exceptional continuity of patient care

Qualifications

• A High School Diploma required; Associate's or Bachelor's degree preferred
• 1–2 years of scheduling, staffing coordination, or workforce management experience
• Healthcare, home care, pediatric, or medical office experience strongly preferred
• Experience using scheduling or workforce management software
• Proficiency with Microsoft Office, including Excel, Outlook, and Word
• Excellent organizational, communication, and time management skills
• Ability to prioritize multiple tasks in a fast-paced environment