Scheduling Coordinator - Bilingual (English/Spanish)

THE POSITION

Our Richardson, TX branch is looking for a self-motivated and organized Scheduling Coordinator to provide administrative and clerical support and consultation to office staff, nurses, pediatric clients, and families while acting as a liaison for Pediatric Home Service.

• Captures and coordinates the schedules for direct patient caregivers and clients on a monthly and on-going basis taking into consideration the number of hours approved and requested, as well as the direct patient caregiver's requested schedule.
• Works closely with nurses and clients/families to ensure maximum staffing outcomes.
• Completes general offices tasks such as phones, greeting visitors, mailing needs, ordering supplies, etc.
• Identifies staffing needs and reports needs to branch administration and/or Human Resources.
• Aids in the payroll process as directed.
• Aids in the recruiting and applicant to new hire process as directed.
• Promotes and practices positive staff, client, and family relations.
• Facilitates problem-solving through a collaborative approach.
• Maintains awareness of staffing needs and reports them to branch administration and/or Human Resources.
• Maintains employee and client files including tracking and reporting on missing/deficient items.
• Completes and maintains documentation, files, and records as required.

THE QUALIFICATIONS

• Two years of office experience required.
• Bilingual (English/Spanish) required.
• Experience in medical scheduling, payroll, recruitment or related field preferred.
• Ability to prioritize; attention to detail, work independently and give work direction effectively preferred.

BENEFITS

• Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance.
• 401(k) Matching to help secure your future.
• Tuition Reimbursement to support your educational and professional growth.
• Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care.
• A supportive and fulfilling work environment where your contributions directly impact children’s health and well-being.