Scheduling Coordinator

About the role

We're recruiting for an enthusiastic and detail-oriented Scheduling Coordinator to provide support to the sales and Production teams at our Tuff Shed Factory Store in Hutchins.

Responsibilities

• Support the sales and production teams by coordinating and scheduling Tuff Shed installations.
• Predict and resolve all levels of issues related to customer interactions, vendor relations, and subcontractor coordination.
• Prepare the daily "packs" required for installation, including verifying orders, requesting materials, and creating purchase orders and waivers.
• Act as the first point of contact with our "Big Box" partner, responding to queries, managing the database, and assisting the sales teams.
• Understand and meet the needs of customers, recognizing special needs and recommending appropriate upsells.
• Assist in the General Manager's office with various tasks as needed.

Requirements

• Strong customer service skills and the ability to work directly with customers, vendors, subcontractors, and sales consultants.
• Attention to detail, especially in preparing the daily "packs" required for installation.
• Experience working in logistics, coordination, project management, or a similar field, or the ability to quickly learn technical aspects related to basic product design and functionality.
• Hands-on computer skills including Word, Excel, and Outlook.
• Experience with JD Edwards software is preferred.
• Able to take on a role with a steep learning curve, knowing the details about our products and discussing offers and options with partners and customers.
• A high school diploma or equivalent education.
• Competitive salary and benefits package, including PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), and a 'Safe Harbor' 401(k) plan.
• On-demand access to your pay (restrictions may apply).

Qualifications

• Successful prior experience working in logistics, coordination, project management, or a similar capacity.
• Proven experience working in a fast-paced environment, meeting tight deadlines on multiple projects.
• Strong math and communication skills.
• A current valid driver's license and a satisfactory Motor Vehicle Report.

Skills

• Customer service skills.
• Ability to predict and resolve issues.
• Attention to detail.
• Computer skills (Word, Excel, Outlook).
• JD Edwards software proficiency.
• Hands-on experience in logistics and coordination.
• Ability to learn quickly and understand product design and functionality.
• Communication and problem-solving skills.

Benefits

• Paid time off.
• Paid holidays.
• Medical, dental, and vision insurance.
• Life insurance.
• Employee Stock Ownership Plan (ESOP).
• 'Safe Harbor' 401(k) plan.
• On-demand access to your pay (restrictions may apply).

Pay

Competitive salary and benefits package.

Schedule

Flexible schedule to accommodate the needs of the sales and production teams.