Scheduling Coordinator

About the Role

The Staffing Coordinator performs all scheduling, staffing, and timekeeping responsibilities for designated work areas. This includes creating and editing schedules, filling open shifts, managing timecards, and mobilizing staff for daily needs that arise less than 24 hours before a shift starts (e.g., cancellations, flexing, floating, and managing unplanned shift vacancies). The role also involves daily maintenance of unit/department schedules and requires strong communication with multiple stakeholders and leaders using an electronic staffing system platform.

Responsibilities

• Create and edit schedules for IDD departments in the electronic scheduling system following all agency policies, procedures, and guidelines.
• Prepare accurate daily and/or shift work schedules reflecting forecasted needs in collaboration with department managers.
• Approve or deny schedule requests based on the needs of individuals and programs.
• Balance and publish schedules at the end of the self-scheduling period to ensure shifts are covered.
• Adjust schedules to accommodate needs by acquiring additional personnel or reducing scheduled staff.
• Contact available staff to best provide support for individuals.
• Receive sick call notifications and manage unplanned shift vacancies.
• Maintain daily department schedules within the electronic staffing system.
• Communicate critical or immediate staffing needs to the Scheduling Manager.
• Assist with the allocation of agency resources and other duties related to contract labor.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as assigned by their supervisor, subject to reasonable accommodation.

Requirements

• Associate’s Degree preferred or related experience.
• 2 years of experience with staffing/scheduling software.

Working Conditions

• Periods of high stress and fluctuating workloads may occur.
• General office environment.
• Must be able to work varied shifts, weekends, and holidays.
• May experience periods of constant interruptions.