Scheduling Administrative Coordinator

Job Description WHO ARE WE? PEG, LLC is in its twenty-eighth year being a diverse energy efficiency, engineering, environmental and management consulting firm operating principally in the Eastern and Central United States. PEG, LLC is proud to partner with many of the nation’s leading homebuilders in delivering construction compliance services. As a leader in Home Energy Ratings, a winner of multiple Energy Star Awards, and a standout in the construction industry, PEG has provided Home Energy Ratings for over 300,000 homes. Our mission is to deliver innovative, data-driven solutions that support high-performance buildings, sustainable development, and client success across residential and commercial sectors. We strive to continually improve building energy efficiency and therefore, the quality of homes and life in the communities that we service. Please visit our website at www.pegenv.com to learn more about PEG! WHO ARE YOU? PEG, LLC is in need of a deadline driven, team oriented, outgoing individual to fill the position of Scheduling Administrative Coordinator. The qualified candidate must be solution oriented, possess strong customer service skills, the ability to multi-task and prioritize in a fast-paced environment, and excellent work ethic. As one of the first points of contact, this position lays the foundation in creating a positive experience with internal and external clients. Contributing and assisting to the organization and accuracy of the schedule for the Field Operations Department gives the ideal candidate the opportunity to ensure that all company processes affected by the schedule are completed correctly and efficiently. THE ROLE Job Location: This position is based in our main office in Fairfax, VA. Essential Functions Assist Scheduling Department, on a regular basis, with the completion of daily schedules and answering incoming phone calls from the main office lineAssist Scheduling Department in the management and control of all scheduling data through ExcelAssist Scheduling Department in ensuring that information used in ProntoForms, Microsoft Flow, and other platforms that pull information from the schedule are accurateBuild sustainable relationships and trust with clients through open and interactive communication through email and phoneTake ownership of client complaints, provide appropriate solutions and alternatives promptly; follow up to ensure resolutionCommunicate any scheduling problem areas and provide options for resolutionIdentify and assess the needs of our clients to achieve satisfactionMaintains customer confidence and protects operations by keeping information confidential.Develop and update administrative systems to make them more efficientMaintain files, records, and database with effective filing systemsFollow office workflow procedures to ensure maximum efficiencyContribute to team effort by cross training in multiple departments to assist in the completion of project deadlines, as requestedInterface with Operations, Owners, and Subcontractors to discuss impact of work and resolution of problems Education/Experience BS/BA in Business Administration or similar relevant field 2+ years of previous work experience in a Scheduling or Administrative Position or related field is required Additional Requirements Thorough knowledge of project scheduling concepts and componentsExcellent attention to detail, organization, and team collaboration skillsProactive problem solver with the ability to multi-task, prioritize, and manage time effectivelyStrong phone contact handling skills and active listeningExpert ability to effectively communicate with other disciplines or groups and resolve schedule conflictsMust have strong software skills with Microsoft Excel, SharePoint, Microsoft Outlook, Microsoft Word, and other related software programs Rewards and Benefits PEG, LLC offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: 20 Annual Paid Days Off (12 Days of PTO, Birthday PTO, & 7 Company Paid Holidays) Company Sponsored Medical Insurance that includes a contribution of up to 50% off the monthly premium Dental & Vision Insurance 401(k) Retirement Plan with up to a 4% company match vested immediately Basic Life & Supplemental Life Short-Term & Long-Term Disability Accident & Pet Insurance Corporate Sponsored Events Paid Professional Development & Salary Incentives through Learning/Certification Opportunities Learn more and apply by visiting: https://pegllc.co/4hRZgLx PEG, LLC is an Equal Employment Opportunity Employer. PEG, LLC uses E-Verify to confirm the identity and employment eligibility of all new hires. Auto req ID 485873BR Minimum Education Required Bachelors City* Fairfax State* Virginia Job_Category Administrative and Support Services Job Code Construction1 Construction Affiliate Sponsor PEG LLC