Scheduling Coordinator

About the role

Montshire Pediatric Dentistry is seeking a Scheduling Coordinator to join their team at the Claremont office. They serve nearly 30,000 children across New Hampshire, Vermont, Maine, and Massachusetts, focusing on eliminating barriers to care and empowering their team to provide high-quality, preventive care.

Responsibilities

• Fills openings in the schedule same day and within the next 48 hours.
• Ensures all new patients have completed necessary paperwork, including insurance details, prior to their appointment.
• Uses software reporting to identify and schedule patients who need an appointment.
• Communicates with leadership for guidance or assistance when needed.
• Acts as a calming and positive presence in a busy, ever-changing environment.
• Delivers exceptional customer service with a positive attitude.
• Works collaboratively with other team members.

Requirements

• Adaptable and able to manage changes in the work environment with calmness and positivity.
• Communicative, speaking clearly and persuasively in various situations.
• Organized and efficient, prioritizing tasks and planning activities effectively.
• Treats patients and coworkers with kindness and respect, maintaining ethical standards and organizational values.

Benefits

• Paid time off
• Health, dental, and vision insurance
• Profit-sharing program
• Training and mentorship opportunities
• A supportive and collaborative work environment

Pay and Schedule

• Salary range: $23/hr - $27.50/hr
• Monday- Friday, 7:30-4:30