Scheduler - Westchase Surgery

Join BayCare as a Scheduler ━━━━━━━━━━━━━━━━━━━━━━ 📍 Location: BMG Orthopedic Surgery at Westchase | Westchase, FL 🏥 Facility: BayCare Health System, Orthopedic Surgery at Westchase-BMG 🕒 Shift: Days | Monday – Friday (Hours Vary) 📅 Schedule: Full-Time | Onsite 📄 Status: Non-Exempt 📆 Weekend Work: Not Specified 📞 On Call: Not Specified 🏠 Remote Work: Not eligible (Onsite only) ━━━━━━━━━━━━━━━━━━━━━━ About BayCare Where Expertise Meets Compassionate Care! At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. BayCare is Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Role Overview As a Scheduler, you will play a vital role in coordinating patient care by ensuring procedures and appointments are scheduled accurately and efficiently. This position requires exceptional customer service skills, strong attention to detail, and the ability to communicate complex clinical information to patients and healthcare providers. Key Responsibilities Include: Scheduling patient procedures accurately and efficientlyCollecting demographic, insurance, and procedure informationProviding exceptional service to internal and external customersDelivering clinical examination instructions to patientsDocumenting patient responses to clinical screening questionsMaintaining communication with physician offices and hospital departments regarding scheduled proceduresUnderstanding and applying payer authorization guidelinesPerforming general clerical duties including answering phones, data entry, and correspondenceSupporting scheduling operations across the BayCare Health SystemTraveling within the BayCare service area as neededPerforming other duties as assigned ━━━━━━━━━━━━━━━━━━━━━━ Required Qualifications Education : High School Diploma or equivalent (GED) Preferred : Associate Degree in a related field Experience Required : One (1) year of Business-Related experience OROne (1) year of Healthcare experience OROne (1) year of Customer Service experience ━━━━━━━━━━━━━━━━━━━━━━ What We Offer Unlock Your Career Potential: Join Our Team and Enjoy Our Outstanding Benefits! Medical Benefits (Health, Dental, Vision)Paid Time OffTuition Reimbursement401(k) Match and Additional Yearly ContributionsYearly Performance Appraisal and Team Award BonusCommunity Discounts and MoreExtensive Training and Career Growth OpportunitiesAnd the chance to be part of an amazing team and a great place to work! ━━━━━━━━━━━━━━━━━━━━━━ Take the Next Step Unlock your career potential and join a high-performing team dedicated to supporting exceptional patient care across BayCare. 👉 Apply today to join BayCare as a Scheduler! BayCare is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.