Scheduler/Staffing Coordinator

Responsibilities

• Cook up and distribute employee schedules in line with CBAs, seniority, classifications, and availability.
• Keep seniority lists, availability records, roster sheets, and call logs updated.
• Handle employee availability forms and time-off requests.
• Monitor staffing levels and alert about potential shortages.
• Coordinate temporary staffing requests.
• Generate reports for management.
• Provide guidance on scheduling procedures, availability, and CBA provisions.
• Communicate with employees, supervisors, managers, and HR on staffing needs.
• Maintain records for compliance with labor laws and company policies.
• Resolve payroll discrepancies and assist with onboarding activities.
• Support uniform distribution and employee record maintenance.
• Assist with Human Resources initiatives, audits, and projects.

Qualifications

• High school diploma or equivalent.
• Associate degree in Human Resources, Business Administration, Hospitality Management, or related field preferred.
• Experience in workforce scheduling preferred.
• Experience in a unionized environment preferred.
• Working knowledge of collective bargaining agreement provisions preferred.
• Experience in event-based or hospitality operations preferred.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Proficiency with Microsoft Office Suite, including Excel and Outlook.
• Experience with scheduling and workforce management systems preferred.
• Ability to work independently and collaboratively.
• Strong problem-solving and time-management skills.