Scheduler-Public Transportation Dept.

About the role

Fort Bend County is seeking a Scheduler-Public Transportation to join our team. This position works closely with the service contractors to ensure timely and efficient public transportation services.

Responsibilities

• Researches and analyzes scheduled trip requests using the scheduling software
• Ensures the scheduling process and on-time performance goals are adequate to allow for timely performance
• Inputs passenger data, changes and cancellations
• Tracks “delivered” and “no show” trips in database
• Maintains, updates, and manages routing activities
• Accesses and analyzes operations reports and makes recommendations
• Analyzes and monitors effectiveness of new implemented routes
• Acts as liaison between department and service contractors
• Works with contractor to ensure smooth delivery of services and improve the routing process
• Interacts with internal ITS staff and assists with managing system hardware, software, and troubleshooting system errors, correcting issues or arranging for repairs
• Researches, develops and prepares reports using system data
• Gathers appropriate data and documentation for monthly, quarterly, and annual reports and/or budgets, audits, and reviews by County, State and Federal agencies
• May act as driver, assisting passengers loading and unloading, and must obey all traffic laws and regulations
• Assists with taking reservations as necessary
• Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers

Requirements

• High School Diploma/GED
• 3 years job related experience; prior experience with transportation scheduling/reservations preferred
• Strong computer skills
• Strong verbal and written communication, math and/or accounting
• Management and supervisory skills
• Strong interpersonal skills and ability to deal effectively with the public, other employees and elected officials

Qualifications

• Extensive knowledge of Fort Bend County service area, roads and neighborhoods
• Knowledge of METRO and surrounding transit agency routes

Skills

• Extensive knowledge of Fort Bend County service area, roads and neighborhoods
• Knowledge of METRO and surrounding transit agency routes

Benefits

All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits.

Pay

SALARY: $25.71-$32.14/HOURLY

Schedule

CLOSING DATE: Upon Filling Position

Position

Full-time and part-time employees are members of the Texas County District Retirement System (TCDRS).

Equal Opportunity Employer

Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification.