Scheduler OR GI Clinic

About the role

The GI OR Scheduler – Specialty Care Services is responsible for coordinating and maintaining accurate procedure schedules in the electronic medical record (EMR) to support efficient, safe, and family-centered care. This position serves as a key point of contact for patients, parents, providers, and clinic staff regarding appointment details, pre-procedure instructions, and schedule changes. The GI OR Scheduler demonstrates strong customer service and communication skills, attention to detail, and the ability to prioritize tasks in a fast-paced outpatient environment.

The Pediatric Gastroenterology, Hepatology, and Nutrition Division at Children's of Alabama provides comprehensive multidisciplinary evaluation and management of pediatric gastrointestinal, liver and nutritional problems. These may include conditions such as liver disease, feeding disorders, eosinophilic esophagitis, functional GI disorders, intestinal rehabilitation, and inflammatory bowel disease. Academic Fellows, Residents and Certified Registered Nurse Practitioners also provide world-class, disease-specific care in this area under the supervision of the attending MD. Multidisciplinary patient-centered care is the focus of the Division. Close interaction with Pediatric Surgery, Radiology, Pathology, Anesthesiology and Nutrition services provide ample opportunity for optimizing patient care. Gastroenterology and GI Surgery continues to be named among the nation’s best children’s hospitals by U.S. News and World Report.

The position is located in the Gastrointestinal Clinic at Main Campus Dearth Tower, Children's of Alabama (2nd Floor, McWane Building).

Responsibilities

• Coordinate and maintain accurate procedure schedules in the EMR.
• Serve as a key point of contact for patients, parents, providers, and clinic staff regarding appointment details, pre-procedure instructions, and schedule changes.
• Provide strong customer service and communication.
• Attend to detail and prioritize tasks in a fast-paced outpatient environment.

Requirements

• Preferred: One year of experience in an administrative, clerical, or healthcare scheduling role.

Qualifications

• Essential: High School Diploma Graduate or Equivalent.
• Nonessential: Bachelors of Science or Arts.
• Nonessential: 1 Year job experience as Staff Level with specialization in Administrative or Clerical.

Skills

• Strong customer service and communication skills.
• Attention to detail.
• Ability to prioritize tasks.

Schedule

Full-time, Day Shift, Monday - Friday, 8:00 am - 4:30 pm.