Scheduler II (31838)

Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Maintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)
• View patient visit notes, identifying problems & diagnosis listed and physician orders
• Aid in patient registration
• Schedule radiology/lab
• Include recall scheduling
• File records in appropriate sections of patient charts in EMR
• Prepare patient charts in advance and scan documents into charts in EMR
• Perform other duties as assigned

  Qualifications

  • Excellent written and verbal communication skills
  • Excellent customer service skills are required
  • Experience working in a medical office
  • Ability to multi-task and work in fast-paced environment
  • Detail-oriented
  • Basic understanding of healthcare plans
  • Be able to read and understand medical benefits
  • Bilingual is a plus

  Requirements

  • For Level II Status: Intermediate experience (4+ years’ experience) and/or acting more independently, Takes on some additional duties to assist the office.
  • Strong and consistent performer.
  • Performance Requirements: Excellent communication skills, both written and verbal.
  • Proficient technical (computer) skills.
  • Ability to multi-task and prioritize.
  • Self-motivated with initiative.
  • Strong sense of ethics.