Scheduler I
Job Summary
Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services.
Job Responsibilities and Requirements
- Coordinates scheduling and referrals to other healthcare providers and services.
- Obtains approval for schedule changes or cancellations as appropriate.
- Affords assistance with maintenance and updating of provider contact information.
- Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system.
- Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
- Performs other duties as assigned.
Qualifications
- Experience with EHR and patient scheduling preferred.
- Proficient computer skills.
- Excellent customer service skills.
What Makes This Role Unique
This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps. If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding.
Why Join SSM Health
- Competitive pay and benefits.
- Career development opportunities within a large, integrated health system.
- Supportive leadership and a collaborative team environment.
Physical Requirements
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to share information through oral communication.
- Ability to hear alarms, malfunctioning machinery, etc.
- Frequent keyboard use/data entry.
- Rare climbing.
Department
PAS - St. Mary's Jeff City Work
Shift
Variable Shift (United States of America)
Scheduled Weekly Hours
0
Benefits
- Paid Parental Leave: one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
- Flexible Payment Options: voluntary benefit offered through DailyPay.
- Upfront Tuition Coverage: upfront tuition coverage through FlexPath Funded for eligible team members.
About the Role
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Skills
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Benefits
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Pay
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Schedule
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