Scheduler / Home Health

About the role

Adoration Home Health, an affiliate of BrightSpring Health Services, is seeking a Home Health Scheduler in Nashville, TN. Adoration Health provides quality, compassionate home health services, empowering patients to live with dignity and supporting families and caregivers. The scheduler plays a key role in coordinating patient visits, supporting clinical staff, and ensuring smooth office operations.

Benefits

• Medical, Dental, and Vision insurance
• Health Savings Account and Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts and reimbursement
• 401(k) with company match
• Mileage reimbursement
• Generous paid time off
• Access to wellness and discount programs including Noom, SkinIO (virtual skin cancer screening), childcare, gym memberships, pet insurance, travel and entertainment discounts, and more
• Greater work/life balance
• Ability to work independently with team support
• Job stability and regular advancement opportunities with a growing company

Benefits may vary by employment status.

Responsibilities

• Greet visitors in a courteous, professional, and timely manner
• Answer incoming calls from patients, staff, physician offices, and referral sources; transfer callers to the appropriate person or department
• Communicate patient information to appropriate staff to ensure the highest level of care
• Select appropriate clinicians for patient assignments based on patient needs, location, and clinician skill
• Provide administrative support for the agency, including general office duties and maintaining adequate stock of supplies for staff and patient care
• Support the clinical manager with managing patient schedules to ensure visits are performed in accordance with ordered frequencies and regulatory requirements

Qualifications

• High school graduate or GED
• Minimum of two years of administrative experience, preferably in home health
• Proficient in Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry-specific software applications
• Ability to work independently and in a team environment
• Excellent oral, written, and interpersonal communication skills