Scheduler | FT | Days | Germantown Surgery Center

About the role

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

Responsibilities

• Performs all routine clerical tasks and schedules all exams/procedures for all hospital-based services including: outpatient diagnostic and interventional procedures; initial therapy evaluations; surgical cases (except same day cases); initial request for clinic visits; referrals and services for inpatients ordered at discharge to be provided post discharge; scheduled admissions for future dates; models appropriate behavior as exemplified in MLH Mission, Vision and Values.
• As initial patient liaison, coordinates all patient care procedures via telephone communications and direct patient contact for hospital-based exams and procedures.
• Reviews and maintains patient care information.
• Completes patients' medical and/or insurance file from initial interview and distributes files as specified in departmental policies and procedures.
• Performs other job functions as assigned or requested.

Requirements

• Education/Formal Training: Required – No Education Required.
• Work Experience: Required – Healthcare environment 1‑3 years; Preferred – Scheduling 1‑3 years.

Skills

• Knowledge of general business operations, scheduling, insurance