Scheduler (Cardiac Procedure) - Cardiovascular Med Clinic - Full Time 8 Hour Days
Veterans in Healthcare · Los Angeles, CA · 2 mo ago
Healthcare$22–$37.4/hrFull-time
Essential Duties
- Adheres to protecting patient confidentiality
- Promotes a professional business atmosphere utilizing the business computer communication systems.
- Interacts with others in a positive, non-judgmental manner, managing conflict constructively avoiding escalating negative situations.
- Ensures that all appointments are registered appropriately in the scheduling system, including patient registration, referring physician, patient and insurance information and any other information needed.
- Verifies insurance and obtains authorization for surgery or procedures as indicated.
- Communicates all changes with patient and surgical case information to all involved personnel.
- Demonstrates flexibility, self-direction, accuracy and problem-solving skills in daily activity.
- Analyze/plans/prioritizes workload anticipating conflicts.
- Demonstrates flexibility in covering others for sick time, vacation, leave of absence or requested day off.
- Participates in additional projects and assignments as requested.
- Contributes to a positive departmental morale.
- Works positively with colleagues to create an effective, efficient workplace dedicated to customer service and quality patient care.
- Maintains accurate master surgery calendar for physician(s).
- Performs other duties as assigned.
Required Qualifications
- High school or equivalent
- Minimum 1-year scheduling coordinator experience preferably in a health care or clinical setting.
- Excellent customer service skills.
- Excellent verbal and written communication skills.
- Ability to understand medical/surgery terminology.
- Ability to work independently and with other team members and departments.
Preferred Qualifications
- Demonstrated knowledge and experience in non-invasive and/ or invasive cardiology testing procedures.