Scheduler

Responsibilities

• Properly schedule all procedures and answer incoming calls in a courteous and professional manner.
• Place calls to referring physicians for patients expressing difficulty with scheduling.
• Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
• Update account information at the point of scheduling.
• Utilize RIS filter screens to answer questions associated with insurance, procedures and preps.
• Pre-register, scan documents, input clinical data as needed for appointment and requests films as needed.
• Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on-site medications in accordance with Company policies, procedures and any legal requirements.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

Requirements

• Requires High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education).
• Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills.
• Ability to foster teamwork, inter-personal awareness, and initiative.
• Medical terminology knowledge.

Qualifications

Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.

Skills

Structured work-approach, understanding complex problems, and prioritizing work in a fast-paced environment.

Benefits

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) Employer Match.
• Free services at any of our imaging centers for you and your immediate family.

Pay

$20.00-$24.00/Per Hour