Scheduler

Key Responsibilities

• Create, maintain, and adjust daily, weekly, and monthly schedules based on operational needs.
• Cook up appointments, meetings, work assignments, and staff availability to maximize efficiency.
• Communicate scheduling updates to employees, clients, vendors, and management in a timely manner.
• Maintain accurate scheduling records and update relevant systems or databases.
• Collaborate with supervisors and team members to ensure proper staffing and resource utilization.
• Track scheduling metrics and identify opportunities to improve workflow and productivity.
• Confirm appointments and follow up on schedule changes when necessary.
• Ensure compliance with company policies, contractual requirements, and applicable regulations.
• Provide administrative support related to scheduling, reporting, and documentation.

Qualifications

• A high school diploma or equivalent is required; an associate degree is preferred.
• Previous experience in scheduling, administrative support, dispatch, customer service, or operations coordination is preferred.
• Strong organizational and time-management skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite and scheduling or workforce management software.
• The ability to prioritize multiple tasks and adapt to changing priorities.
• Strong problem-solving skills and the ability to work independently and collaboratively.

Preferred Skills

• Experience with scheduling software or ERP systems.
• The ability to analyze staffing needs and optimize schedules.
• A customer-focused mindset with professional interpersonal skills.
• A high level of accuracy in data entry and recordkeeping.