Scheduler (31708)

Duties

• Schedule patients for office visit and procedure appointments.
• Aid with high call volume.
• Maintain physicians' schedules, scheduling office visits and procedures (via phone or face-to-face).
• Triage call messages for medical staff.
• View patient visit notes, identify problems & diagnoses, and physician orders.
• Absorb patient registration and financial transactions.
• Schedule radiology/lab services.
• Include recall scheduling.
• Absorb check-in patients upon arrival and check-out upon departure.
• Absorb collection of patient and insurance payments and reconcile charges on a daily basis.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Perform other duties as assigned.

Qualifications

• Excellent written and verbal communication skills.
• Excellent customer service skills are required.
• Experience working in a medical office.
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented.
• Basic understanding of healthcare plans.
• Bilingual is a plus.

Requirements

• Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
• Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.
• Excellent communication skills, both written and verbal.
• Proficient technical (computer) skills.
• Ability to multi-task and prioritize.
• Self-motivated with initiative.
• Strong sense of ethics.

Benefits

• Equal Opportunity Employer.
• Committed to creating an inclusive, welcoming, and equitable work environment.
• Values and celebrates the diversity of our physicians, staff and patients.