Scheduler (31702)

Duties of this position include, but are not limited to, the following:

• Position purpose
• Schedule patients for office visit and procedure appointments.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Aid with high call volume
• Maintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face)
• Triage call messages for medical staff
• View patient visit notes, identifying problems & diagnosis listed and physician orders
• Aid in patient registration and financial transactions
• Schedule radiology/lab
• Include recall scheduling
• Aid in check-in patients upon arrival at the office as well as check-out upon departure.
• Aid in collecting patient and insurance payments and reconcile charges on a daily basis.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Perform other duties as assigned

Qualifications

• Excellent written and verbal communication skills
• Excellent customer service skills are required
• Experience working in a medical office
• Ability to multi-task and work in fast-paced environment
• Detail-oriented
• Basic understanding of healthcare plans
• Be able to read and understand medical benefits
• Bilingual is a plus

Requirements

• For Level I Status Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
• Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.
• Performance Requirements
• Excellent communication skills, both written and verbal
• Proficient technical (computer) skills
• Ability to multi-task and prioritize
• Self-motivated with initiative
• Strong sense of ethics

Benefits

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrate the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.