Scheduler II (31784)

Responsibilities

• Aid in patient scheduling for office visits and procedures.
• Take triage call messages for medical staff.
• View patient visit notes, identify problems and diagnoses, and review physician orders.
• Assist with patient registration and financial transactions.
• Schedule radiology and lab services.
• Manage patient recalls.
• Check-in and check-out patients.
• Collect patient and insurance payments and reconcile charges.
• File and organize patient records in the EMR system.
• Prepare patient charts and scan documents into the EMR.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service skills.
• Experience working in a medical office.
• Ability to multi-task and work in a fast-paced environment.
• Detail-oriented.
• Basic understanding of healthcare plans.
• Bilingual proficiency is a plus.

Requirements

• Intermediate experience (4+ years’ experience) and/or acting more independently.
• Takes on additional duties to assist the office.
• Strong and consistent performer.
• Excellent communication skills, both written and verbal.
• Proficient technical (computer) skills.
• Ability to multi-task and prioritize.
• Self-motivated with initiative.
• Strong sense of ethics.