Schedule / Staffing Coordinator

What You'll Do

• Scheduling and matching caregivers with clients based on care needs, skills, and availability.
• Maintaining caregiver schedules and ensuring all client visits are fully staffed.
• Responding quickly to schedule changes, call-offs, and urgent staffing needs.
• Communicating schedule updates professionally with caregivers, clients, and families.
• Monitoring schedules for continuity of care and operational efficiency.
• Maintaining accurate scheduling documentation within company software.
• Auditing caregiver timecards and scheduled hours.
• Assisting with caregiver credential tracking as assigned.
• Helping identify staffing needs and communicating hiring priorities to leadership.
• Participating in the on-call rotation (approximately two weeks per month).
• Building positive relationships with caregivers and clients.
• Working collaboratively with leadership to resolve scheduling challenges and client concerns.

Qualifications

• High School Diploma or GED
• Excellent organizational and communication skills
• Strong computer skills
• Ability to multitask in a fast-paced office
• Professional telephone etiquette
• Excellent customer service skills

Physical Requirements

• Frequent sitting, computer use, and telephone communication.
• Occasional lifting of up to 20 pounds.
• Ability to perform repetitive hand movements.