Schedule Specialist

About the Role

This is a full-time, on-site position located in Bradenton, Monday through Friday. As the Scheduling Specialist at Mederi Caretenders, a part of LHC Group and the Optum family of businesses, you will manage patient referrals and visit schedules while fostering meaningful connections with patients, families, and communities.

Responsibilities

• Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per-visit customers.
• Processes workflow for requested, scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
• Monitors pending referrals daily and assigns licensed professionals and case managers for all start-of-care visits.
• Assigns patient assessments and other visits as ordered by the physician using an online scheduling system.
• Collaborates with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.
• Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution.

Requirements

• High school education or equivalent experience.

Preferred Qualifications

• 1+ years of scheduling experience in a health care setting using an online scheduling system.
• Exceptional organizational, customer service, communication, and decision-making skills.
• Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.

Pay

The hourly pay for this role ranges from $16.00 to $22.85 per hour based on full-time employment, depending on factors such as local labor markets, education, work experience, and certifications.

Benefits

• Comprehensive benefits package (subject to eligibility requirements).
• Incentive and recognition programs.
• Equity stock purchase and 401k contribution.