Schedule Specialist

Primary Responsibilities

• Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers
• Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits
• Maintains a daily monitoring of pending referrals and assigns licensed professionals and case managers for all start of care visits
• Communicates daily with field staff regarding any unresolved visits in late, pending, or incomplete status for resolution

Required Qualifications

• High school education or equivalent experience
• 1+ years of scheduling experience in a health care setting using an online scheduling system
• Exceptional organizational, customer service, communication, and decision-making skills
• Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits

Pay and Benefits

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

The hourly pay for this role will range from $16.05 to $24.05 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.