Scanning Clerk - Office of Financial Aid
Position Description Summary
The Scanning Clerk for the Office of Financial Aid serves as the primary individual responsible for the input of financial aid documents into the imaging system. The position also manages the day-to-day handling of all the forms and documents for the Office of Financial Aid.
Hours
The generally scheduled workday is from 8:00 AM to 4:30 PM, Monday through Friday. Overtime may be required based on departmental needs and approved in advance.
Core Competencies And Qualifications
Education: High School Diploma/GED.
Experience with Microsoft Word and Excel with an ability and desire to learn new software, as requested.
Skilled at paying attention to detail, finding errors, and maintaining a high level of accuracy.
Ability to use good judgement when handling documents containing confidential information.
Ability to communicate with both internal and external customers in an effective, pleasant, and professional manner in person, by phone or by email.
Ability to resolve issues and complaints in an efficient and calm manner.
Ability to prioritize work in an efficient manner.
Ability to work cooperatively with others in a team environment.
Understanding and commitment to the HFC mission.
Position Specific Core Competencies
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Building Cooperative Teams - Encourages and builds mutual trust, respect and cooperation among team members; seizes opportunities and utilizes creative methods to build team cooperation and cohesion.
Computer Skills - Uses computers, software applications, databases, and automated systems to accomplish work.
Document Imaging Essential Duties and Responsibilities
Serve as one of two primary individuals responsible for the scanning of all financial aid documents.
Date-stamp and review all incoming documents for accuracy.
Work with other departments as needed when documents are sent to or received by the wrong office.
Sort all documents and prepare each document for the scanning process.
Scan documents and review for Quality Assurance.
Link documents to the appropriate document code in the Ellucian.Colleague system.
Adjust document action code status as needed.
Affix documents to the correct file folder.
Assist other departments, as requested, with various stages of the document imaging process.
Document Processing:
Maintain the shredding schedule for documents that have been imaged.
Process all incoming faxes for the Office of Financial Aid.
Maintain the organization and inventory of all office forms.
Assist with the gathering of appropriate documents to respond to fraud inquiries and subpoena notices.
Responsible for collecting documents from drop box.
Responsible for sorting incoming mail.
Manage the substantial volume of outgoing mail sent by the Office of Financial Aid including sorting mailings by type, stuffing envelopes and ensuring appropriate enclosures.
Serve as Resource and Support:
Participate in departmental and campus trainings and committees as requested.
Create technical and/or training reference materials as requested.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.
Affix documents to the correct file folder.