Scalehouse Attendant

About the Role

WIN Waste Innovations is seeking a Scale House Attendant to maintain daily scale house responsibilities, including creating weight tickets for local inbound customers, answering phones, directing calls, and assisting in coordinating all aspects of daily operations. This role involves varied and somewhat complex duties, including recording and reporting data.

Responsibilities

• Accurately record inbound and outbound weights for local gate customers.
• Complete and maintain a variety of reports as directed by the Management Team.
• Assist in the implementation of operational projects, employee activities, annual events, and customer appreciation initiatives as needed.
• Facilitate record retention according to Company policy.
• Collect and track data for internal employee safety incentive programs.
• Coordinate with multiple departments on operations-related activities.
• Provide clerical and administrative support to the Operations department.
• Complete and prepare Local Waste Manifests and send them to applicable customers.
• Perform other job-related duties as assigned or apparent.
• Maintain a positive work environment by acting and communicating professionally with customers, clients, vendors, co-workers, and management.

Requirements

• High School Diploma, GED, and/or equivalent work experience.
• Ability to use a computer and related devices (keyboard, mouse, etc.) throughout the workday while seated at a desk or workstation.
• Ability to organize various office systems.
• Strong multitasking skills, attention to detail, and ability to organize and prioritize work schedule.
• Good time management skills.
• Well-spoken, articulate, and courteous in verbal, written, and phone correspondence.
• Demonstrated flexibility and adaptability in a fast-paced environment.
• Prior customer service experience preferred.
• Ability to collaborate effectively with others.
• Demonstrated initiative, including proactively identifying and addressing issues.
• Maintain intermediate to advanced working knowledge of software programs such as Microsoft Office (Word, Outlook, Excel, PowerPoint).

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift up to 15 pounds at times.

Benefits

• Industry-leading benefits with multiple and flexible medical plans.
• Outstanding PTO program and floating holidays.
• Strong 401k program with company match.
• Tuition reimbursement plan.
• College loan reimbursement.
• College scholarship program for dependents.
• Parental Leave Program.
• Inclusive culture with employee engagement events and resource groups.
• Competitive total compensation package including Medical, Dental, Vision, Life Insurance, and Short-Term Disability.
• Paid Vacation, Holidays, and Personal Days.