Scalehouse Attendant

Duties and Responsibilities

• Provide outstanding internal and external customer service
• Promptly answer incoming calls utilizing proper phone etiquette
• Operate a truck scale and weigh trucks accurately by maintaining computerized records of material amounts
• Generate scale tickets, complete data entry to maintain vehicle and necessary files
• Maintain record of current license numbers and current tare weights of all trucks
• Screening and recording incoming loads
• Directing vehicles entering and leaving the facility
• Ensuring all trucks are in and out of the pit in a timely manner
• Reviewing and confirming all information on Receiving Logs are accurate and keyed in system correctly
• Maintain general cleanliness of Office
• Scanning and coping of paperwork
• Maintain organized shipping records and files
• Understand various loading procedures for domestic, foreign, and key account shipments
• Understand trailer loading procedures, rough sides, holes, tires, etc.
• Understand all protocols for using/operating IFS scanners, filling out load sheets, weight tickets, etc.
• Perform and comply with all Standard Operating Procedures (SOPs)
• Report all safety violations and safety hazards to Shift Supervisor immediately

Additional Job Functions

• Assist in maintaining a positive team environment and good working relationship by maintaining a positive attitude toward all Diamond team members, vendors, and customers
• Assist as backup for Inputting Shipping Log data entry in various Excel spreadsheets
• Assist as back up with completing international loads
• Working overtime is mandatory and requires full participation including availability to work occasional weekends if needed
• Accept temporary assignment changes to assist other areas including coverage for other employees’ absences whether preplanned or on short notice, maintaining a positive and professional attitude
• Complete work in a timely, accurate and thorough manner and be conscientious about assignments

Qualifications

• Ability to work independently without immediate direction or oversight
• Self-motivated with a high degree of initiative and integrity
• Excellent communication skills, both oral and written, to effectively communicate in a professional manner
• Excellent interpersonal skills (communication, listening, team player, cooperative, approachable)
• Able to be organized, flexible, and perform acceptably under pressure
• Able to handle highly sensitive matters and maintain confidentiality
• Must be proficient in using a computer system and Microsoft Office Applications such as Word, Excel, Power Point and Adobe Acrobat