Scale House Operator

Job Summary

About the role

A scale operator in an aggregate environment is responsible for accurately weighing materials entering and exiting a site, recording the information, and maintaining accurate records.

Responsibilities

• Accurately weighing trucks and materials using computerized scales, recording gross and net weights, and verifying load information.
• Maintaining detailed records of all transactions, including truck details, material types, and weights, often using specialized software.
• Providing excellent customer service to drivers and other visitors, answering questions, and ensuring a positive experience.
• Communicating with other departments (e.g., dispatch, operations) via radio or other means to coordinate material movement and ensure efficient operations.
• Ensuring the safety of the scale house and surrounding area, maintaining a clean and organized workspace, and adhering to company safety protocols.
• Performing general administrative tasks, balancing daily receipts, and assisting with other duties as needed.
• Working with the Sales Team on pending and on-going projects.
• Works closely with sales and dispatch to enhance our service to customers and to maximize job site trucking efficiency, including standby mitigation.

Requirements

• Must have your high school diploma or its equivalent.
• Minimum of two years of experience in a customer service or weighmaster role is preferred.
• Prior experience in the aggregate or construction industry is helpful, but not always required.
• Must be able to sit for long periods of time.
• Must be able to work outside in all types of weather conditions and tolerate being exposed to loud noises.
• Able to work varying work schedule, nights and weekends or circumstances to meet the customer needs (DOT requirements).

Qualifications

• Must have effective written and oral communication skills.
• Basic math skills are needed for calculations related to weights and volumes.
• Must have organizational skills with a focus on the prioritization of workload.
• Must be detail-oriented, self-motivated, dependable, timely, and reliable.
• Must be proficient in Microsoft Office Suite, Google Drive, Oracle Business Environment, and other software packages relevant to the position.
• Must be willing to work overtime and extended hours depending on customer and company demands.
• Able to address minor issues that may arise during the weighing process.
• Familiarity with safety regulations like MSHA Part 46 is a plus.

Skills

• Communication Skills.
• Attention to Detail.
• Analytical Thinking.
• Customer Service.
• Product Knowledge.
• Reliability and Punctuality.

Benefits

N/A

Pay

N/A

Schedule

N/A