SCADA Engineer II, III, Sr.

Job Summary

Job Responsibilities

• Research architecture standards based on industry best practices while adhering to corporate security policies and meeting business requirements.
• Subject matter expert in technologies in multi-platform enterprise information systems.
• Aid in the design and implementation of major SCADA systems related hardware/software implementations and upgrades to meet business objectives and service levels.
• Aids in research, recommend and coordinate acquisitions of technologies.
• Proactively monitor solutions to reduce the occurrence of outages and minimize the length of outages.
• Provide root cause analysis for incidents and troubleshoot complex technical issues across multiple technologies.
• Follows internal controls and policies to meet regulatory requirements.
• Implement recommendations for complex infrastructure capacity planning.
• Develop and maintain standardized code for communications between field remote terminal units (RTUs) and SCADA hosts.

Business Acumen

• Understand business partners' technical requirements.
• Participate in technology initiatives in support of business priorities.
• Proactively anticipate potential technical issues and suggest solutions before incidents occur.
• Assist in researching viable alternatives to meet the technical requirements of business solutions.
• Provide technical support for on-call personnel for specific area of expertise.

Engagement

• Communicate team objectives of complex projects, tasks, and issues to business partners and vendors.
• Share knowledge of internal/external practices and technical expertise with others.
• Communicate status of action plans to management.

Driving Results

• Responsible for prioritizing work, evaluating results and taking corrective action as needed.
• Adjust work schedule based on priorities to complete multiple assignments on time.
• Responsible for 24x7 on-call support.

Qualifications

• Education, Certifications/Licenses:
• Minimum of two years college, preferably in a technology discipline.
• Preferred: BA/BS degree in Engineering, Information Technology or equivalent discipline and SCADA Systems Administration, or Network/Security certification.
• Related Work Experience:
• Demonstrated knowledge of SCADA technologies and industry best practices.
• Technical proficiency in SCADA system and operating software and administration.
• Demonstrated ability to establish and maintain effective working relationships and communicate with all levels in the organization.
• Demonstrated knowledge of field SCADA hardware and ability to provide technical support.
• Must possess working knowledge of multiple complex SCADA field device protocols (BSAP, ROC, etc.).
• Working knowledge of communications / systems networking.
• Demonstrated ability to leverage business applications for competitive advantage.
• MS Word - intermediate proficiency
• MS Excel - intermediate proficiency
• MS Visio - intermediate proficiency
• MS PowerPoint - intermediate proficiency
• Preferred:
• Working knowledge of domain administration, network security and windows platform best practices.

Required Specific Skills & Knowledge

• Specific Skills & Knowledge:
• Knowledge of SCADA technologies and industry best practices.
• Technical proficiency in SCADA system and operating software and administration.
• Ability to establish and maintain effective working relationships and communicate with all levels in the organization.
• Knowledge of field SCADA hardware and ability to provide technical support.
• Working knowledge of multiple complex SCADA field device protocols (BSAP, ROC, etc.).
• Working knowledge of communications / systems networking.
• Ability to leverage business applications for competitive advantage.
• Intermediate proficiency in MS Word, MS Excel, MS Visio, MS PowerPoint.

Preferred Specific Skills & Knowledge

• Preferred Specific Skills & Knowledge:
• Working knowledge of domain administration, network security and windows platform best practices.

Working Conditions/Physical Requirements

• Moderate Traveler (10-50%): The incumbent may at times be required to travel extensively. Trips may be international and require air travel and/or overnight stay away from home for one or more nights.
• The incumbent typically works in an office environment however may at times be in the field testing and / or implementing new field applications or interfaces.
• The incumbent may work near or with moving mechanical parts.
• This position occasionally requires the incumbent to reach above shoulder-level.
• This position occasionally requires the incumbent to bend, kneel, crouch, or crawl.
• This position occasionally requires the ability to lift 25-50 pounds.
• This position is responsible for providing 24x7 systems and operations support.