SCADA Engineer II, III, Sr.

About the role

Subject matter expert in technologies in multi-platform enterprise information systems. Assist in the design and implementation of major SCADA systems related hardware/software implementations and upgrades to meet business objectives and service levels. Aids in research, recommend and coordinate acquisitions of technologies. Proactively monitor solutions to reduce the occurrence of outages and minimize the length of outages. Provide root cause analysis for incidents and troubleshoot complex technical issues across multiple technologies. Follows internal controls and policies to meet regulatory requirements. Assist in the development and maintenance of standardized code for communications between field remote terminal units (RTUs) and SCADA hosts. Implement recommendations for complex infrastructure capacity planning.

Responsibilities

• Research architecture standards based on industry best practices while adhering to corporate security policies and meeting business requirements
• Assist in the design and implementation of major SCADA systems related hardware/software implementations and upgrades to meet business objectives and service levels
• Aid in research, recommend and coordinate acquisitions of technologies
• Proactively monitor solutions to reduce the occurrence of outages and minimize the length of outages
• Provide root cause analysis for incidents and troubleshoot complex technical issues across multiple technologies
• Follow internal controls and policies to meet regulatory requirements
• Assist in the development and maintenance of standardized code for communications between field remote terminal units (RTUs) and SCADA hosts
• Implement recommendations for complex infrastructure capacity planning
• Understand business partners technical requirements and participate in technology initiatives in support of business priorities
• Proactively anticipate potential technical issues and suggest solutions before incidents occur
• Assist in researching viable alternatives to meet the technical requirements of business solutions
• Provide technical support for on-call personnel for specific area of expertise
• Communicate team objectives of complex projects, tasks, and issues to business partners and vendors
• Share knowledge of internal/external practices and technical expertise with others
• Communicate status of action plans to management
• Responsible for prioritizing work, evaluating results and taking corrective action as needed
• Adjust work schedule based on priorities to complete multiple assignments on time
• Responsible for 24x7 on-call support

Qualifications

• Minimum of two years college, preferably in a technology discipline
• BA/BS degree in Engineering, Information Technology or equivalent discipline preferred
• SCADA Systems Administration, or Network/Security certification preferred
• Demonstrated knowledge of SCADA technologies and industry best practices
• Technical proficiency in SCADA system and operating software and administration
• Demonstrated ability to establish and maintain effective working relationships and communicate with all levels in the organization
• Demonstrated knowledge of field SCADA hardware and ability to provide technical support
• Must possess working knowledge of multiple complex SCADA field device protocols (BSAP, ROC, etc.)
• Working knowledge of communications / systems networking
• Demonstrated ability to leverage business applications for competitive advantage
• MS Word - intermediate proficiency
• MS Excel - intermediate proficiency
• MS Visio - intermediate proficiency
• MS PowerPoint - intermediate proficiency
• Working knowledge of domain administration, network security and windows platform best practices preferred
• Applicant may possess a combination of equivalent education and work experience

Working Conditions

• Moderate Traveler (10-50%): may at times be required to travel extensively; trips may be international and require air travel and/or overnight stay away from home for one or more nights
• Occasionally requires the incumbent to reach above shoulder-level
• Occasionally requires the incumbent to bend, kneel, crouch, or crawl
• Occasionally requires the ability to lift 25-50 pounds
• Typically works in an office environment however may at times be in the field testing and/or implementing new field applications or interfaces
• May work near or with moving mechanical parts
• Responsible for providing 24x7 systems and operations support