Satisfaction Manager

Qualifications/Requirements

• Associates Degree is required
• Bachelor's Degree or Equivalent is preferred
• Minimum of 3–5 years of experience in quality improvement, program monitoring, or evaluation
• Supervisory or management experience strongly preferred
• Experience with survey tools (e.g., Qualtrics) and data systems (e.g., Evolv) preferred
• Experience in behavioral health, human services, or nonprofit environment strongly preferred
• Experience working with external stakeholders

Skills

Strong communication and interpersonal skills are essential. Proficiency in Microsoft Office Suite is required. Experience with survey tools and data systems is preferred.

Benefits

• Medical/Prescription
• Dental
• Vision
• Short Term Disability
• Long Term Disability
• Optional Life Insurance
• UNUM Supplemental Insurance
• Pet Insurance
• Life Lock Identity Theft Insurance
• Employee Assistance Program
• Paid time off
• Holiday Pay

Pay

Salary FLSA Classification: Exempt

Schedule

Full Time