SAP Super User-1

About the role

The SAP Production Planning Super User is a critical resource supporting production planning functions. This role bridges the gap between functional teams and the technical SAP team, ensuring smooth operations, process alignment, and continuous improvement.

Responsibilities

• Map end-to-end planning processes and maintain accurate documentation.
• Standardize workflows across sourcing, production, demand, and supply planning.
• Ensure compliance with internal controls and governance standards.
• Develop and deliver training programs for SAP planning functionalities.
• Act as a mentor and first point of contact for planning teams.
• Support change management during SAP upgrades or process redesigns.
• Serve as the primary liaison for SAP-related issues within planning groups.
• Troubleshoot and resolve system errors, data discrepancies, and integration challenges.
• Escalate technical issues to IT and ensure timely resolution.
• Identify opportunities for process automation and system enhancements.
• Collaborate with stakeholders to implement best practices and optimize planning efficiency.
• Participate in testing new functionalities and validating system changes.
• Lead/Coordinate User Acceptance Testing (UAT) and regression testing for SAP upgrades and enhancements for the planning group.
• Validate configuration changes and ensure alignment with business requirements.
• Document test results and communicate findings to technical and functional teams.
• Work closely with sourcing, manufacturing, quality, demand planning, and supply planning teams.
• Partner with IT, procurement, commercial, operations, and logistics teams to ensure seamless integration.
• Facilitate workshops and feedback sessions to align business and system needs.

Qualifications

• Deep SAP expertise.
• Basic supply chain and operations principles.
• Strong analytical skills.
• The ability to lead training, troubleshoot issues, and drive efficiency across the supply chain.