SAP SuccessFactors Administrator

Location: Onsite (More Than 3 Days Per Week) | Chicago Area (West Suburbs)
Employment Type: Full-Time

About the Role

Are you passionate about learning technologies, talent development, and creating exceptional employee learning experiences? This is an opportunity to play a key role in learning operations, learning technology administration, reporting, stakeholder engagement, and learning program delivery while helping drive workforce development initiatives across the organization.

• Play a critical role in supporting enterprise-wide learning and development initiatives
• Work closely with business leaders, subject matter experts, and learning professionals
• Gain exposure to modern learning technologies, analytics, and talent development programs
• Help shape the employee learning experience and drive organizational growth
• Partner with stakeholders across multiple business functions to deliver impactful solutions
• Contribute to process improvement and automation initiatives within learning operations
• Join a collaborative environment focused on professional growth and continuous learning

Responsibilities

Learning Operations & LMS Administration

• Administer and maintain SAP SuccessFactors LMS and related learning technologies
• Create and manage learning assignments, audiences, curricula, certifications, and learning paths
• Maintain training catalogs and learning repositories
• Manage training schedules, registrations, rosters, learner communications, and notifications
• Support classroom, virtual, and blended learning logistics
• Respond to end-user inquiries and troubleshoot learning system issues
• Maintain learning records and compliance tracking requirements

Learning Program Management

• Coordinate implementation and deployment of learning and development programs
• Support talent development and workforce upskilling initiatives
• Partner with instructional designers and business stakeholders to deploy learning solutions
• Manage project timelines, dependencies, communications, and deliverables
• Support curriculum updates and successful program rollouts
• Drive continuous improvement within learning operations processes

Stakeholder Partnership & Business Engagement

• Consult with engineering leaders, business stakeholders, and subject matter experts to understand learning needs
• Translate business requirements into scalable learning solutions
• Facilitate discussions regarding training priorities and execution strategies
• Serve as a liaison between business teams and learning operations functions
• Drive adoption, engagement, and successful utilization of learning initiatives

Reporting, Metrics & Analytics

• Generate recurring and ad hoc reports from SAP SuccessFactors and related systems
• Monitor compliance, participation, completion, and engagement metrics
• Analyze learning effectiveness and identify trends and improvement opportunities
• Develop dashboards, executive summaries, and leadership reporting packages
• Provide recommendations based on learning data and operational insights

Instructional Design & Content Support

• Create and update learning materials, quick reference guides, job aids, and support documentation
• Support development of learning assets using standard authoring tools
• Assist with curriculum organization and content management activities
• Collaborate with instructional designers on course enhancements and updates
• Apply adult learning principles to support effective learning delivery

Requirements

• 5+ years of experience supporting learning programs, learning operations, talent development, or training administration
• Experience administering enterprise Learning Management Systems (LMS)
• Hands-on experience with SAP SuccessFactors LMS administration preferred
• Strong understanding of adult learning and instructional design principles
• Advanced Microsoft 365 proficiency
• Experience generating reports, analyzing data, and presenting meaningful insights
• Experience supporting enterprise learning initiatives and development programs
• Strong stakeholder management and relationship-building capabilities
• Excellent written and verbal communication skills
• Strong organizational, planning, and project coordination skills
• Ability to work independently with minimal supervision
• Problem-solving mindset with a focus on continuous improvement

Preferred Qualifications

• Experience in engineering, manufacturing, technical, or industrial environments
• Experience supporting enterprise talent development organizations
• Experience with Articulate Storyline
• Experience with Articulate Studio
• Experience with Adobe Captivate
• Familiarity with Adobe Learning products
• Experience creating learning analytics dashboards and executive reporting
• Exposure to AI-enabled learning solutions and learning technology modernization initiatives

Education & Certifications

• Bachelor's degree in Human Resources, Learning & Development, Education, Organizational Development, Business Administration, Information Systems, or a related field preferred
• SAP SuccessFactors Learning certification is highly desirable
• Relevant Learning & Development, Instructional Design, Talent Management, or LMS certifications are considered a plus

Benefits

• Extensive Medical Plans, Dental, Vision
• HSA with company contribution
• Company-sponsored Life Insurance and Short/Long term disability insurance
• Voluntary plans including legal, hospital, accident, pet wellness
• 401k with matching
• Paid Holidays and Paid Time Off

Pay

Competitive compensation: $89,000-$99,000 annually or $51-$61 per hour. Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography.