SAP iXp - SAP Business Suite CSM & CRE Strategy & Operations iXp Intern

About the role

We help the world run better. At SAP, you'll work with global Solution Area and Post Sales leaders to define the operating cadence and execution priorities for the SAP Solution Areas. Your role will focus on the successful creation, deployment, and execution of adoption and consumption supporting processes, tools, and services across all Customer Success (CS) areas (incl. License, Services, and Renewals).

Responsibilities

• Understand your business in terms of field requirements, Go-to-Market, and operational processes to influence the successful alignment between them to define effective strategies with high impact execution.
• Accelerate adoption: Simplify the approach and packaging for easier comprehension by stakeholders. Define priorities, articulate the steps for change, and collaborate with the Centers of Expertise on rollout plans.
• Accelerate decision-making: Interpret information, leverage insights, and utilize the right tools to provide strategic guidance, establish governance models, and push recommendations to sales leaders and COOs.
• Be a role model for efficient execution: Establish accountability for effective end-to-end execution including the collaboration with respective services and the extended Business Partner community. Execute towards operational efficiency and excellence, understanding the foundation and tools, overcoming barriers to success, and enabling peers to deliver with focus.
• Showcase Expertise: through special projects, proactively position yourself to take the lead, inspire peers to join your effort, and drive outcome that may transform processes. Communicate respective results with the appropriate detail.

Requirements

• A solid perspective related to operational processes, tools, and services. Insights related to Post Sales Planning, Adoption & Consumption Management, Performance Management and Go-to-Market.
• Primary responsibilities in this role include assisting the Business Suite CSM & CRE Strategy & Operations team in operational reviews to assess quarterly performance across regions and solutions, leveraging SAP software to provide additional insight and intelligence around sales data, developing deeper level insights on regional Adoption and Consumption Performance for key stakeholders, facilitating standardization of reporting across all six global regions, innovating and conceptualizing new reporting to foster actionable insight for supported businesses, understanding and summarizing Adoption and Consumption performance and Renewals forecast for executive audience, collaborating with enterprise analytics teams to automate and scale reporting to other business areas, and providing an external perspective on the team’s activities to help drive the innovation agenda.

Qualifications

• Willingness to learn and adapt.
• Critical thinking and problem solving.
• Strong GTM and sales strategy business acumen (e.g., quota/territory strategy, compensation strategy, deal selling and proposal strategies).
• Ability to effectively create business proposals and communicate them.

Skills

• Operational processes, tools, and services.
• Post Sales Planning, Adoption & Consumption Management, Performance Management, and Go-to-Market insights.

Benefits

Not specified.

Pay

Not specified.

Schedule

Hybrid.