SAP Commercial Operations Manager
NTT DATA Business Solutions · Garden Home, OR · 4 wk ago
ManagementFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, maybe Benefits, Pay, Schedule if present. The posting includes a paragraph about compensation: "We are thrilled to offer an exceptional compensation package that includes competitive salaries, comprehensive health and dental benefits, Flexible Paid Time Off, 10 paid holidays, a 401k plan, and remote work opportunities, among many other fantastic benefits." Also later: "The annual base compensation range for this role will be ___________ - _________." That's placeholder, not actual numbers. According to rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The compensation range is blank placeholders, so we should not create a Pay section because it's not stated with actual numbers. However we have benefits described: "competitive salaries, comprehensive health and dental benefits, Flexible Paid Time Off, 10 paid holidays, a 401k plan, and remote work opportunities". That's specific benefits. So we can include a Benefits section with those items. The rule: include a section ONLY when the posting has real, specific content for it. Benefits are present. So we can create Benefits section with
- items.
We also need About the role: The first paragraph(s) describing role: "NTT DATA Business Solutions is seeking an SAP Commercial Operations Manager to support the Revenue Generation Group (RGG) through CCFlex deal execution, cross-functional enablement, and sales operations. The role will support CCFlex opportunities through close and partner with Finance on payment tracking, reconciliation, and issue resolution. This position will work across Sales, Presales, Marketing, Finance, and SAP to improve deal execution, process consistency, CRM accuracy, reporting, and field enablement." That's about the role. We'll put that in
. Responsibilities: list bullet points under "Responsibilities". We'll extract each bullet after "Responsibilities". The text after "Responsibilities" includes sentences each starting with a verb. We'll make each a
- .
Requirements: similar.
Also there is "Success Measures" section; could be considered as part of Requirements? It's more like performance expectations. Could be its own section? The instruction: use headings for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Success Measures not in list; we could either omit or incorporate into Requirements or maybe treat as "Requirements"? Better to omit as not a standard heading; but we must preserve ALL substantive information. If we omit Success Measures, we lose info. Could we incorporate into Requirements as additional bullet points? The rule: Prefer a few substantive sections over many thin ones. We could add a section "Success Measures" but not in allowed headings list; but instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says "e.g." implying those are examples, not exclusive? It says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should not create a Success Measures heading. We could incorporate its content into Requirements or maybe as a separate section "Requirements" but that might be mixing. Better to add under Requirements as additional bullet points about success measures? However success measures are outcomes, not requirements. Could we add a section "Expectations"? Not allowed. Maybe we can incorporate into Responsibilities as they describe expected outcomes. But they are more like success metrics. Could be placed under Responsibilities as bullet points about ensuring... Might be okay. Alternatively we could create a section "Success Measures" with
even though not listed; risk of violating instruction. Safer to incorporate into Requirements or Responsibilities. I'd incorporate into Requirements as "Expected outcomes" maybe. Also there is a final paragraph about compensation package and benefits; we already captured benefits. Also there is a line about background check, E-Verify, etc. That's boilerplate legal; we should remove per instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So drop that. Also line: "Please note that employment with NTT DATA Business Solutions is subject to the successful completion of a satisfactory background check, and we participate in E-Verify. We kindly ask that all applications be submitted directly and not through third-party agencies." That's legal boilerplate; remove. Also line: "The annual base compensation range for this role will be ___________ - _________. The exact compensation at which this job is filled will be determined by a number of factors including but not limited to organizational needs and the qualified candidate’s skill set, certifications, and experience." This is placeholder; we should not create Pay section. Also it's somewhat boilerplate; but it's about compensation. Since it's placeholder, we should not include Pay section. We could maybe include a short paragraph about compensation being competitive? But we already have benefits paragraph that mentions competitive salaries. The compensation range placeholder is not specific; we should not include it. Thus final HTML:
About the role
...
Responsibilities
- ...
Requirements
- ...
Benefits
- ...
- for any list of duties/requirements/benefits". So we can include preferred knowledge as part of Requirements list. We'll just add them as additional bullets.
Preferred Knowledge bullets:
- Knowledge of SAP CCFlex, including C&S and A&O components, opportunity setup, documentation, and payment processes.
- Experience with SAP partner programs, incentives, commercial models, deal reviews, renewals, or payment reconciliation.
- Experience creating enablement for Account Executives, Presales, Marketing, or other go-to-market teams.
- Experience applying AI-enabled tools to sales operations, enablement, reporting, process improvement, or deal support.
- Experience improving sales operations through dashboards, workflow design, automation, or standardized processes.
Success Measures we could incorporate as additional bullets under Requirements or maybe as a separate section but we avoid. I'll add them under Requirements as "Expected outcomes" maybe but better to add as bullet points under Requirements as they are expectations. However they are not requirements but outcomes; still we can include them as part of Requirements to preserve info. Let's add them as bullets:
- CCFlex opportunities are structured, documented, booked, and closed consistently with clear ownership and timely follow-up.
- Open CCFlex payments and exceptions are visible, actively managed, and reconciled with Finance.
- Account Executives, Presales, and Marketing have practical enablement that improves execution and reduces process errors.
- CRM data, reporting, and deal documentation support forecasting, leadership decisions, revenue recognition, and compensation processes.
- Priority deals receive coordinated support, and recurring issues are converted into scalable process improvements.
Now Benefits bullets:
- Competitive salaries
- Comprehensive health and dental benefits
- Flexible Paid Time Off
- 10 paid holidays
- 401k plan
- Remote work opportunities
Also mention "among many other fantastic benefits" but we can keep as is.
Now About the role paragraph: combine the three sentences.
Let's craft HTML.
Be careful to not include any extra text. Output only HTML fragment.
Let's produce:
About the role
NTT DATA Business Solutions is seeking an SAP Commercial Operations Manager to support the Revenue Generation Group (RGG) through CCFlex deal execution, cross-functional enablement, and sales operations. The role will support CCFlex opportunities through close and partner with Finance on payment tracking, reconciliation, and issue resolution. This position will work across Sales, Presales, Marketing, Finance, and SAP to improve deal execution, process consistency, CRM accuracy, reporting, and field enablement.
Responsibilities
- Serve as the primary operational lead for CCFlex within RGG, supporting opportunities through commercial planning, contracting, booking, close, and post-close follow-up.
- Partner with Account Executives, Sales Leadership, Presales, Finance, Legal/Contracts, and SAP stakeholders to clarify requirements, resolve issues, and advance priority deals.
- Guide teams on CCFlex structure, required documentation, approvals, internal handoffs, and opportunity setup.
- Coordinate with Finance on payment tracking, accounts receivable reviews, reconciliation, revenue support, payment allocation, and resolution of missing, delayed, disputed, or split payments.
- Maintain accurate CCFlex deal records, including opportunity details, contracts, SAP references, payment status, ownership, and follow-up actions.
- Coordinate Proof of Service and other documentation required to support CCFlex A&O payments.
- Monitor CCFlex pipeline, bookings, A&O activity, and open payments; provide recurring reporting, risk flags, and action-oriented updates.
- Develop and deliver enablement for Account Executives, Presales, Customer Success Managers, and Business Development Representatives,
- for any list of duties/requirements/benefits". So we can include preferred knowledge as part of Requirements list. We'll just add them as additional bullets.
Preferred Knowledge bullets:
- Knowledge of SAP CCFlex, including C&S and A&O components, opportunity setup, documentation, and payment processes.
- Experience with SAP partner programs, incentives, commercial models, deal reviews, renewals, or payment reconciliation.
- Experience creating enablement for Account Executives, Presales, Marketing, or other go-to-market teams.
- Experience applying AI-enabled tools to sales operations, enablement, reporting, process improvement, or deal support.
- Experience improving sales operations through dashboards, workflow design, automation, or standardized processes.
Success Measures we could incorporate as additional bullets under Requirements or maybe as a separate section but we avoid. I'll add them under Requirements as "Expected outcomes" maybe but better to add as bullet points under Requirements as they are expectations. However they are not requirements but outcomes; still we can include them as part of Requirements to preserve info. Let's add them as bullets:
- CCFlex opportunities are structured, documented, booked, and closed consistently with clear ownership and timely follow-up.
- Open CCFlex payments and exceptions are visible, actively managed, and reconciled with Finance.
- Account Executives, Presales, and Marketing have practical enablement that improves execution and reduces process errors.
- CRM data, reporting, and deal documentation support forecasting, leadership decisions, revenue recognition, and compensation processes.
- Priority deals receive coordinated support, and recurring issues are converted into scalable process improvements.
Now Benefits bullets:
- Competitive salaries
- Comprehensive health and dental benefits
- Flexible Paid Time Off
- 10 paid holidays
- 401k plan
- Remote work opportunities
Also mention "among many other fantastic benefits" but we can keep as is.
Now About the role paragraph: combine the three sentences.
Let's craft HTML.
Be careful to not include any extra text. Output only HTML fragment.
Let's produce: