SAP Business Analyst III – Order to Cash

Participate in a cross-functional team environment as part of the DFA Shared Applications Team, focusing on implementing, maintaining, and enhancing SAP business applications with a primary emphasis on Order to Cash processes.

Responsibilities

• Gather business requirements and transform them into SAP business application processes that can be implemented and supported.
• Coordinate or actively participate with Shared Applications team members or business users in the analysis, design, development, documentation, performance testing, and implementation of technical business solutions.
• Translate business requirements into functional specifications in collaboration with business users.
• Define, gather, and load master data needed to support delivered applications.
• Follow DFA Development, Governance, and Project Management standards.
• Provide day-to-day production support, including coordination with team members and external consultants.
• Support project teams with system design, integration testing, user training, and post go-live support.

Requirements

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, Business, or related equivalent experience.
• 4+ years of design and configuration experience in SAP Sales and Distribution (SD) and Logistics Execution (LE), with strong knowledge of pricing and integration points between Materials Management, Logistics, and Finance.
• Experience working with SAP output and forms (printing or sending via EDI, email, fax) for sales orders, deliveries, shipments, and billing documents (e.g., Order Confirmation, BOL, Certificate of Analysis, Invoice).
• General knowledge of EDI, IDocs, Workflow, and ability to troubleshoot and analyze issues.
• Full life-cycle SAP SD implementation experience from system design to post-go-live support.
• Demonstrated project management skills.
• Experience in an SAP production support environment preferred.
• SAP ABAP coding experience or ability to read and understand custom ABAP code is a plus.
• Implementation and support of Order to Cash-related Fiori apps is a plus.

Skills

• Strong written and verbal communication skills, with the ability to effectively engage business users, stakeholders, technical teams, and various levels of management.
• Ability to listen, communicate clearly and concisely, and tailor communications to the audience.
• Ability to work independently and on multiple projects simultaneously, prioritizing effectively.
• Strong organizational skills to manage time and resources to achieve goals.
• Leadership qualities, including self-direction and the ability to set and complete assignments.
• Ability to interact effectively and cooperatively with employees at all levels.
• Strong customer service orientation.
• Flexibility with work schedules, including availability for overtime on evenings and weekends, with or without advanced notice.
• Strong work ethic with a willingness to "do what it takes."
• Ability to work on-call.
• Proficiency in reading, writing, and speaking English.