SAP Basis Admin at Allentown, NY

Key Responsibilities

• Provide 24x7 production support for SAP landscapes (ECC, S/4HANA, BW, PI/PO, Solution Manager, Fiori).
• Maintain availability, performance, and stability of SAP systems.
• Handle incident, problem, and change management activities.
• Perform SAP System Administration tasks including client administration, user administration, background job monitoring, transport management, system monitoring, and health checks.
• Analyze and resolve SAP application and technical issues.
• Support SAP security administration activities and audit requirements.
• Maintain system documentation, SOPs, and knowledge articles.
• Coordinate with functional, development, infrastructure, and business teams for issue resolution.
• Participate in on-call and weekend support activities as required.

Technical Skills

• SAP BASIS Administration (ECC and/or S/4HANA)
• HANA Database Administration
• SAP Solution Manager
• SAP Transport Management System (TMS)
• SAP Fiori Administration
• SAP Web Dispatcher
• SAP Kernel Upgrades and Patching
• SAP Performance Tuning
• Operating Systems: Linux/Unix/Windows
• Database: HANA, Oracle, SQL Server, DB2
• Monitoring Tools: Solution Manager, CCMS, Focused Run

Experience

• Experience in SAP BASIS production support environment.
• Strong troubleshooting and root cause analysis skills.
• Experience in Incident, Problem, and Change Management processes.
• Knowledge of ITIL practices is preferred.
• Experience with SAP S/4HANA migrations/upgrades is an added advantage.

Preferred Certifications

• SAP Certified Technology Associate System Administration (SAP HANA/S4HANA)
• ITIL Foundation Certification