San Juan Connect Demo - Selling Demo Rep - Part time
H-E-B · San Juan, TX · 6 days ago
Business DevelopmentPart-time
About the role
As a Selling Demo Representative, you'll sell products through various selling and hospitality events to educate and inform Customers of product features to drive customer engagement and sales.
Responsibilities
Customer Service / Sales
- Follows the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty
- Creates an atmosphere of celebration by participating in total store events
- Engages Customers with enthusiasm, sharing product knowledge, samples, and savings / value information; finds opportunities to surprise and delight Customers
- Provides excellent customer service; answers product-related questions; helps Customers locate merchandise
- Reviews educational materials (story, video, etc.) and experiences products prior to each scheduled event
- Ensures all selling material, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement
- Prepares, stages, executes, and closes events, including product, equipment, supplies, safety / sanitation needs, marketing materials, sample payment, closing event in scheduling system, etc.
- Prepares products for use in demonstrations / samplings
- Reviews daily sales reports; understands success metrics
Food Safety / Sanitation
- Ensures compliance with federal, state, and H-E-B food safety regulations / standards and department SOPs daily
- Attends required food safety and related trainings
- Maintains a professional, clean, healthy, and safe work environment
- Cleans up workstation area; assists other sales Partners as needed
Qualifications
Age Requirement
- 18+
Work Experience
- Experience in sales or customer service
- Experience in product demonstration (preferred)
Knowledge, Skills & Abilities
- Knowledge of sales or product demonstration (preferred)
- Strong communication and interpersonal skills
- Strong customer service skills
- Ability to communicate all product ingredients and recipe components to inform Customers with