Connect Demo - Selling Demo Rep - Part time

Responsibilities

• Sell products through various selling and hospitality events to educate and inform customers of product features and drive engagement and sales
• Follow the customer service and hospitality model to connect with customers, build community, and drive loyalty
• Participate in total store events to create an atmosphere of celebration
• Engage customers with enthusiasm, sharing product knowledge, samples, and savings/value information; find opportunities to surprise and delight customers
• Provide excellent customer service; answer product-related questions; help customers locate merchandise
• Review educational materials (story, video, etc.) and experience products prior to each scheduled event
• Ensure all selling materials, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement
• Prepare, stage, execute, and close events, including product, equipment, supplies, safety/sanitation needs, marketing materials, sample payment, and closing event in scheduling system
• Prepare products for use in demonstrations/samplings
• Review daily sales reports and understand success metrics
• Ensure compliance with federal, state, and H-E-B food safety regulations/standards and department SOPs daily
• Attend required food safety and related trainings
• Maintain a professional, clean, healthy, and safe work environment
• Clean up workstation area; assist other sales partners as needed

Qualifications

• Age 18 or older
• Experience in sales or customer service
• Experience in product demonstration (preferred)
• Strong communication and interpersonal skills
• Strong customer service skills
• Ability to communicate all product ingredients and recipe components to inform customers with allergy or dietary concerns
• Ability to read and interpret documents
• Ability to manage multiple priorities and shift focus between projects
• Ability and willingness to work flexible hours
• A passion for customer service and hospitality

Physical Demands & Working Conditions

• Constantly stand, reach at waist, and grasp
• Frequently walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, and perform fine motor movements
• Occasionally be exposed to cold and hot temperatures, loud noise, wet conditions
• Ability to lift 35 lbs and manage more than 25 lbs
• It is partners' responsibility to never lift beyond their own safe lifting limit; if an item is too heavy, break it down or ask for assistance