San Antonio 01 (Nacogdoches/New Braunfels) RX Tech - Pharmacy Tech - Full time

Responsibilities

Job Summary: As an H‑EB Pharmacy Tech, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services.

• Role models / provides superior customer service and service standards
• Promotes / embodies “Greet, Ask & Thank” and H‑EB telephone strategies
• Manages exception station; solves third‑party issues
• Receives / processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes third‑party prescriptions; manages adjudication review
• Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may be responsible for other Professional Services activities as required
• Maintains H‑EB Rx screener status; participates in screening events
• Assists with Pharmacy operations‑related tasks (e.g., responding to recalls, offsite record storage, DSD reconciliation, out‑of‑date / dead stock returns, department communications, and others as needed)
• Orders / manages inventory; processes invoices daily, on a timely basis
• Reviews Warehouse and DSD orders
• Checks deliveries for accuracy; notifies H‑EB / DSD vendor of discrepancies; makes necessary adjustments
• Maintains automated prescription processing equipment (e.g., Kirby Lester, ScriptPro, etc.), including calibration, maintenance, stocking, proper report execution
• Applies computer troubleshooting and prescription application overview
• Processes RxIMS reports (count compliance, no location inventory, order overrides, etc.)
• Performs other assigned duties
• Performs prescription assembly (with Kirby Lester, ScriptPro, and other tools); hand‑counts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7‑point check
• Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patient
• Ensures compliance with Central Fill check‑in procedures
• Participates in / ensures Pharmacy Partner compliance with ORT, 5‑S, and Pharmacy Standards Review
• Ensures proper return to stock (RTS) procedures are followed; responsible for organization / presentation of pharmacy shelves
• Participates in / supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5‑S compliance
• Employees may be required to perform other job‑related tasks as requested by their supervisor, subject to reasonable accommodations

Qualifications

Age Requirement: 18+

• 3+ years of pharmacy experience (preferred)
• 1+ years of experience as an active retail Certified Pharmacy Technician

Knowledge, Skills & Abilities

• Working knowledge of all pharmacy‑related management tasks and H‑EB RxEVO system
• Knowledge / understanding of H‑EB Pharmacy Standard Operating Procedures (SOPs)
• Advanced communication skills; advanced telephone etiquette
• Intermediate computer skills, including MS Office, Windows, and H‑EB related systems / applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager)
• Mathematical skills, including calculating measurements
• Ability to manage multiple priorities and shift focus between tasks
• Ability to maintain composure in high‑stress situations
• Ability to work with little direct supervision; self‑starter
• Welcomes working in a team‑oriented environment and is open to cross‑training

Education

• High School Diploma or GED or equivalent

Licenses / Certifications

• Active State of Texas registration as Certified Pharmacy Technician (CPhT); maintain certification with 20 hours of continuing education every 2 years; recertify 60 days prior to expiration date
• Certification as an H‑EB Pharmacy Technician
• RxEVO certification
• Successful completion of all required training (e.g., H‑EB Screener certification, Advanced Cash Register (ACR), HIPAA, FWA, MethGuard, Diversity, Company orientation, applicable modules for Pharm Tech and PCR, etc.)

Physical Demands & Working Conditions

• Function in a fast‑paced, retail, office environment
• Work rotating shifts to meet business needs (includes nights and weekends)
• Stand for extended periods (up to 12 hours)
• Regularly lift 30 lb or more
• Use arms / hands in repetitive motion that require hand / finger dexterity
• Meet specific vision requirements for this job, including close vision and color vision