San Antonio 37 (FM 471/Tezel) RX Tech - Pharmacy Tech - Full time

Responsibilities

Job Summary: As an H‑EB Pharmacy Tech, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services.

• Pharmacy Operations: Role models and provides superior customer service and service standards; promotes and embodies “Greet, Ask & Thank” and H‑EB telephone strategies; manages the exception station and solves third‑party issues; receives and processes written prescriptions using RxEVO, verifies complete patient information, processes third‑party prescriptions, and manages adjudication review; coordinates Rx screening events, flu‑shot scheduling, immunization scheduling, and future events; maintains H‑EB Rx screener status and participates in screening events; assists with pharmacy‑operations tasks such as responding to recalls, off‑site record storage, DSD reconciliation, out‑of‑date/dead‑stock returns, and department communications; orders and manages inventory, processes invoices daily, reviews warehouse and DSD orders, checks deliveries for accuracy, notifies vendors of discrepancies, and makes necessary adjustments; maintains automated prescription processing equipment (e.g., Kirby Lester, ScriptPro) including calibration, maintenance, stocking, and report execution; applies computer troubleshooting and prescription‑application overview; processes RxIMS reports (count compliance, no‑location inventory, order overrides, etc.); performs other assigned duties.
• Compliance: Performs prescription assembly with Kirby Lester, ScriptPro, and other tools; hand‑counts controlled medications, measures liquids, reconstitutes antibiotics, and verifies/labels prescriptions using a 7‑point check; ensures privacy and confidentiality of Personal Health Information (PHI) per HIPAA and follows proper prescription‑delivery procedures; complies with Central Fill check‑in procedures; participates in and ensures Pharmacy Partner compliance with ORT, 5‑S, and Pharmacy Standards Review; follows proper return‑to‑stock (RTS) procedures and maintains organization/presentation of pharmacy shelves; supports the Pharmacy Manager in facility and office maintenance, ensuring 5‑S compliance.

Qualifications

• Age Requirement: 18+
• Work Experience:
  • 3+ years of pharmacy experience (preferred)
  • 1+ years of experience as an active retail Certified Pharmacy Technician
  • Experience working in a fast‑paced environment
• Knowledge, Skills, and Abilities:
  • Working knowledge of all pharmacy‑related management tasks and H‑EB RxEVO system
  • Understanding of H‑EB Pharmacy Standard Operating Procedures (SOPs)
  • Advanced communication skills; advanced telephone etiquette
  • Intermediate computer skills, including MS Office, Windows, and H‑EB systems/applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager)
  • Mathematical skills, including calculating measurements
  • Ability to manage multiple priorities and shift focus between tasks
  • Ability to maintain composure in high‑stress situations
  • Ability to work with little direct supervision; self‑starter
  • Welcomes working in a team‑oriented environment and is open to cross‑training
• Education: High school diploma, GED, or equivalent
• Licenses / Certifications:
  • Active State of Texas registration as a Certified Pharmacy Technician (CPhT); maintain certification with 20 hours of continuing education every 2 years and recertify 60 days prior to expiration
  • Certification as an H‑EB Pharmacy Technician
  • RxEVO certification
  • Successful completion of all required training (e.g., H‑EB Screener certification, Advanced Cash Register (ACR), HIPAA, FWA, MethGuard, Diversity, company orientation, applicable modules for Pharm Tech and PCR, etc.)

Physical Demands & Working Conditions

• Function in a fast‑paced, retail, office environment
• Work rotating shifts to meet business needs (includes nights and weekends)
• Stand for extended periods (up to 12 hours)
• Regularly lift 30 lb or more
• Use arms/hands in repetitive motion requiring hand/finger dexterity