Samsung Experience Consultant

Become a Part-Time Retail Sales Associate for Samsung Electronics America (SEA) at Best Buy in Winston-Salem, NC. We are 2020 Companies, an outsourced sales and marketing company representing leading brands in Consumer Electronics, Telecom, and Energy.

About the role

As a Samsung Experience Consultant (SEC), you will drive sales of Samsung electronic devices, including phones, tablets, and wearables within a Best Buy retail store. The ideal candidate is a motivated, self-starter with a passion for customer service and building relationships.

Responsibilities

• Demonstrate, sell, and promote Samsung products to customers in Best Buy.
• Provide consumers with the latest and most relevant product information to aid purchase decisions.
• Excel at building relationships with Best Buy associates and leadership through daily trainings, collaboration, and goal sharing.
• Drive sellout of Samsung mobile products and services using conversational consulting sales techniques.
• Uncover and understand customer needs, recommending Samsung products to fit those needs.
• Build confidence in Samsung products and services for both Best Buy employees and customers as a brand evangelist.
• Build strong partnerships with Best Buy staff to drive key initiatives and goals.
• Meet or exceed personal and store sales goals on a monthly basis.
• Provide excellent customer and client service through interactions with customers and Best Buy employees.
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness.
• Complete display resets upon request and during new product launches.
• Complete daily reporting on sales performance and retail insights.

Requirements

• High school diploma or equivalent required.
• Six (6) months prior sales, retail, telecom, or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal, and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Availability to work evenings, weekends, and high-demand retail holidays.
• Ability to maintain customer confidentiality.

Skills

• Plan and Align
• Drive Results
• Customer Focus
• Collaborates
• Tech Savvy

Performance Measurements

• Regular and prompt attendance.
• Daily accurate reporting.
• Meet or exceed established monthly/weekly sales quota/goals.
• Customer/client satisfaction.

Pay

Competitive, weekly pay at $16.00 per hour. Next-day pay on-demand with DailyPay.

Schedule

Scheduled to work during high-traffic times, including weekends, weekdays, and some holidays.

Benefits

• Paid training completed online at home via computer or mobile device.
• Apparel provided.
• Company-provided tablet or phone.
• Exciting work environment to showcase customer service skills.
• Ongoing training and development.
• Paid holidays.
• Long-term career pathing options.
• Personal development opportunities.
• Professional stretch assignments.

About 2020 Companies

We welcome every voice and are committed to building a truly inclusive environment where differences are celebrated. We provide best-in-class experiences for our employees, including paid holidays, career pathing, personal development, and professional stretch assignments.