Samsung Experience Consultant

Job Type: Regular • Work Location: Best Buy 246, Tyler, TX 75703

About the role

Overview: Become a Part-Time Retail Sales Associate for Samsung Electronics America (SEA) through 2020 Companies, an outsourced sales and marketing company representing brands like Samsung in Consumer Electronics, Telecom, and Energy. You will drive consumer sales of Samsung electronic devices (phones, tablets, wearables, etc.) within a Best Buy retail store.

Day-in-the-Life: Demonstrate, sell and promote Samsung products to customers; ensure customers have the latest product information; build relationships with Best Buy associates and leadership through daily trainings, collaboration, and goal sharing.

Responsibilities

• Drive sellout of Samsung mobile products and services within a Best Buy retail store using conversational consulting sales techniques.
• Uncover and understand customer needs and recommend a Samsung product to fit those needs.
• Build confidence in Samsung products and services for Best Buy employees and customers as a brand evangelist.
• Build strong partnerships with Best Buy staff to drive key initiatives and goals of all teams.
• Meet or exceed personal and store sales goals on a monthly basis.
• Provide excellent customer and client service through interaction with customers and Best Buy employees.
• Ensure retail brand standards are met via merchandising, security, installation, and cleanliness.
• Complete display resets upon request and during new product launches.
• Complete daily reporting on sales performance and retail insights.

Performance Measurements

• Regular and prompt attendance.
• Daily accurate reporting.
• Meet or exceed established monthly/weekly sales quota/goals.
• Customer/client satisfaction.

Qualifications

• High school diploma or equivalent required.
• Six (6) months prior sales, retail, telecom or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal and problem‑solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast‑paced environment.
• Availability to work evenings, weekends and high demand retail holidays.
• Ability to maintain customer confidentiality.

Skills

Core competencies identified as drivers of success: Plan and Align, Drive Results, Customer Focus, Collaborates, Tech Savvy.

Benefits

• Competitive, weekly pay.
• Hourly pay: