Samsung Experience Consultant

Work Location: Best Buy 274 - Dayton, OH 45449

About the role

Become a Part-Time Retail Sales Associate for Samsung Electronics America (SEA)! We are 2020 Companies, an outsourced sales and marketing company representing well-known brands in Consumer Electronics, Telecom, and Energy. As a Samsung Experience Consultant (SEC), you will drive sales of Samsung Electronic devices, including phones, tablets, and wearables, within a Best Buy retail store.

The ideal candidate excels in sales and consumer electronics, is well-organized, self-motivated, and passionate about delivering first-rate customer service while building strong relationships.

Responsibilities

• Demonstrate, sell, and promote Samsung products to customers in Best Buy.
• Provide consumers with the latest and most relevant product information to guide purchase decisions.
• Build relationships with Best Buy associates and leadership through daily trainings, collaboration, and goal sharing.
• Drive sellout of Samsung mobile products and services using conversational consulting sales techniques.
• Uncover customer needs and recommend Samsung products that fit those needs.
• Act as a brand evangelist to build confidence in Samsung products and services among Best Buy employees and customers.
• Develop strong partnerships with Best Buy staff to drive key initiatives and goals.
• Meet or exceed personal and store sales goals on a monthly basis.
• Provide excellent customer and client service through interactions with customers and Best Buy employees.
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness.
• Complete display resets during new product launches and upon request.
• Complete daily reporting on sales performance and retail insights.

Requirements

• High school diploma or equivalent required.
• Six (6) months prior sales, retail, telecom, or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal, and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Availability to work evenings, weekends, and high-demand retail holidays.
• Ability to maintain customer confidentiality.

Skills

• Plan and Align
• Drive Results
• Customer Focus
• Collaborates
• Tech Savvy

Performance Measurements

• Regular and prompt attendance.
• Daily accurate reporting.
• Meet or exceed established monthly/weekly sales quotas/goals.
• Customer/client satisfaction.

Benefits

• Competitive, weekly pay at $17.50 per hour.
• Next-day pay on-demand with DailyPay.
• Paid training completed online via computer or mobile device.
• Apparel provided.
• Company-provided tablet or phone.
• Exciting work environment to showcase customer service skills.
• Ongoing training and development opportunities.
• Inclusive environment celebrating diversity and individuality.
• Paid holidays and long-term career pathing options.
• Personal development opportunities and professional stretch assignments.

Schedule

Scheduled to work during high-traffic times, including weekends, weekdays, and some holidays.

Company Commitment

2020 Companies is committed to creating a diverse and inclusive organization and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.