Sample Service Coordinator

Duties and Responsibilities

• Works with the Sales department to process and prioritize customer request for oil and/or finished good samples.
• Maintains the orderly and efficient computer and physical storage and retrieval of oils to fulfill all oil requests and/or Fragrance Applications Requests for customer samples.
• Requests for new oils compounded as needed.
• Manages Kilo Lab Batch Calendar and prioritizes compounding and kilo batches based on Sales department deadlines and urgency.
• Prioritizes incoming sample requests for the Home and Personal Care Labs.
• Captures sample order requests and arrange delivery, internally or externally.
• Communicates with Account Coordinators as needed to provide updates on delivery and delays.
• Captures sample order requests and arrange delivery, internally or externally.
• Coordinates with QC to provide standards for large scale and production batches and daily priority lists based on project deadlines.
• Handles special projects as requested in order to meet company objectives.

Education and Experience

• H.S. Diploma, some college helpful
• 1+ Years Administrative Experience in the fragrance/flavors or related industries working in or managing a stockroom.
• Experience or knowledge of fragrance compounding desired

Personal Characteristics

• Oral and Written Communication Skills
• Organizational Skills
• Computer skills (Excel, Word, PowerPoint)

Benefits

MANE offers industry leading benefits including a generous PTO plan. Additional benefits include paid holidays, annual year-end shutdown, annual and bi-weekly 401(k) contributions, tuition reimbursement, paid parental leave, employee assistance programs and many more.

About the Role

This role is also eligible for a discretionary annual bonus, which is awarded based on both individual and company performance.

Pay

The anticipated annual salary range for this position is $25 per hour to $29 per hour. Final compensation will be determined based on a variety of factors, including but not limited to experience, qualifications, geographic location, and applicable legal considerations.

Schedule

Not specified