Sample Receiving Supervisor - Eurofins Environment Testing Northeast - North Kingstown, RI

About the role

Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services across multiple industries. The Sample Receiving Supervisor will oversee daily operations of the Sample Receiving department, ensuring accurate receipt, login, tracking, and distribution of environmental samples while supporting operational efficiency, quality, customer service, and regulatory compliance.

Responsibilities

• Oversee daily Sample Receiving activities, including sample login, verification, chain of custody review, and sample distribution
• Ensure adherence to QA and QC protocols and departmental procedures
• Assure compliance with health and safety requirements and serve as a resource for Sample Receiving personnel
• Assist with scheduling, timekeeping review, and coordination of staffing resources to meet workload demands
• Provide training, coaching, and support to Sample Receiving personnel
• Ensure effective communication between Sample Receiving, laboratory departments, project management, and client services teams
• Adhere to corporate policies and standard operating procedures (SOPs)
• Maintain and update departmental SOPs as needed
• Monitor productivity, turnaround times, and departmental performance metrics
• Investigate and resolve sample discrepancies, documentation issues, and customer concerns
• Maintain adequate inventory of Sample Receiving supplies and collection kit materials
• Support continuous improvement initiatives focused on efficiency, quality, and customer satisfaction
• Promote a positive work environment and foster teamwork within the department
• Perform other duties as assigned

Qualifications

• High school diploma or GED required; Associate's or Bachelor's degree preferred
• Minimum of 3 years of laboratory, sample receiving, sample login, or related environmental testing experience
• Minimum of 1 year of supervisory, lead, or team leadership experience preferred
• Experience with environmental samples, chain of custody review, sample login, and collection kit preparation preferred
• Experience in an environmental laboratory is a plus
• Must be able to work standing for most of the day
• Must be able to lift up to 55 pounds

Ideal Candidate Profile

• Previous experience supervising or leading employees
• Strong computer and organizational skills
• Excellent communication skills, both written and verbal
• Strong attention to detail and ability to manage multiple priorities
• Ability to work independently and as part of a team
• Self-motivated with a positive attitude and strong problem-solving abilities
• Customer service experience and the ability to effectively address client concerns
• Ability to delegate tasks and support employee development and training

Authorization to work in the United States indefinitely without restriction or sponsorship is required. Professional working proficiency in English is required, including the ability to read, write, and speak in English.