Sample Coordinator (San Francisco, CA)

Responsibilities

• Complete incoming sample requests through warehouse order processes, from request intake to securing samples and providing tracking updates.
• Align with the manager on prioritization when managing multiple sample requests.
• Facilitate store pulls for urgent product requests.
• Cook up cross-functional sample borrowing when needed.
• Order long lead and seeding samples through internal product sample systems according to sample calendar deadlines.
• Send regular email updates on the status of pending sample orders.
• Aid in packaging planning and execution.
• Execute product send-outs, including product pulling, packaging, shipping, and list management.
• Ensure all products are checked in and organized in storage areas.
• Communicate with vendors and troubleshoot issues related to long lead samples.
• Maintain and update inventory grids for all seeding inventory.
• Ensure inventory is organized and accurately tracked, including outgoing samples and incoming returns.
• Provide timely and professional communication with internal and external contacts.
• Aid in creating seeding lists for VIPs, influencers, media, and related opportunities.
• Cook up with mailroom teams to resolve shipping issues.
• Facilitate messenger service activities.
• Complete photo requests using internal photo-sharing platforms.
• Attend team meetings, seeding meetings, and seasonal product kick-offs.

Qualifications

• Experience managing sample coordination, inventory, or product operations.
• Strong organizational and time management skills.
• Strong attention to detail.
• Ability to prioritize multiple requests and deadlines.
• Strong written and verbal communication skills.
• Experience coordinating with cross-functional teams and external vendors.
• Ability to track inventory and maintain accurate records.
• Ability to troubleshoot logistics and shipping issues.
• Proficiency with email and internal tracking systems.

Pay

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Schedule

Contractor benefits are available through our 3rd Party Employer of Record (Availble upon completion of waiting period for eligible engagements).

• Medical
• Dental
• Vision
• 401k

Benefits

Benefits include:

• Medical
• Dental
• Vision
• 401k

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Legal Information

All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have U.S. residency at the time of application.