Salumi and Formaggi Lead Artisan - Eataly Downtown

Eataly is the world’s largest artisanal Italian food and beverage marketplace. Each location is unique, offering authentic Italian food, high-quality products, and educational experiences through classes and team knowledge.

About the role

The Salumi and Formaggi (SAFO) Lead assists with the day-to-day operations of the Artisanal Cheese and Salumi Department, which features over 500 high-quality cheeses and cured meats sourced from Italy, internationally, and locally—many exclusive to Eataly. This role reports to the Fresh Market Manager.

Responsibilities

• Supervises, trains, and motivates the team to increase sales and efficiency
• Maintains stock levels and makes key decisions about stock control, placing orders as needed
• Communicates with the main production kitchen and restaurants to ensure order fulfillment
• Manages production schedule to achieve maximum efficiency
• Ensures the department consistently meets quality, health, and safety standards
• Communicates technical or mechanical issues to the appropriate department
• Analyzes financial data and takes actions to improve efficiency and profitability
• Assists guests with cheese selection and shares product knowledge
• Weighs, labels, and packages products and completes food preparation in a timely manner
• Performs other duties as required or assigned

Requirements

• 2+ years of retail supervisory or management experience
• Excellent knowledge of Italian cheeses and salumi
• Excellent communication, time management, and relationship-building skills
• Financial analysis skills
• Bachelor’s Degree preferred
• Proficiency in Microsoft Office
• 1+ year of food production experience highly preferred
• Availability to work onsite with a flexible schedule, often including evenings, weekends, and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting

Pay

The base pay range for this position is $22–$27 an hour.

Benefits

• Medical, Dental, and Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program