Salon + Spa Retail Sales & Talent Acquisition Manager

About the Company

Founded in 2004, Nurtur Aveda is a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness.

Responsibilities

• Uphold the Nurtur Core Values and Behaviors and Aveda Success Factors
• Demonstrate a strong understanding that the salon/spa industry is “high touch” and requires strong interpersonal skills and attention to the needs of others
• Serve as a role model by exemplifying professionalism, integrity, and positivity, while adhering to company policies and procedures
• Maintain a cohesive, cooperative work environment through team building and motivation
• Partner with leadership to establish sales forecasts, goals, and action plans
• Develop and execute sales strategies to achieve revenue and growth objectives
• Lead, coach, and motivate sales team members to consistently meet or exceed goals
• Lead the team in maximizing retail sales by coaching staff on product and service knowledge and upselling techniques
• Develop and implement effective recruiting strategies to attract high-quality candidates
• Develop relationships and collaborate with local schools, professional organizations, community organizations, and industry partners to expand recruiting opportunities
• Collaborate with institutes to spread awareness of our Stylist Apprentice program and source new talent
• Collaborate with leadership and other members of talent acquisition to identify staffing needs and hiring priorities
• Screen candidates, conduct interviews, and assess candidates based on qualifications, experience, and organizational fit
• Build and maintain a strong talent pipeline for current and future staffing needs
• Work with marketing team to implement marketing strategies to attract new clients and retain existing ones
• Drive salon sales by implementing effective promotions, service offerings, and customer loyalty programs
• Attend events within the community to drive new business into the salon + spa
• Orchestrate and host events at the store to promote sales
• Analyze financial reports to monitor salon performance and identify areas for improvement
• Assist in initiatives related to developing coaching materials to drive sales
• Ensure the salon operates efficiently and meets its performance goals
• Sustain a welcoming, well-maintained, and environmentally conscious salon space
• Interview, hire, and train team members in procedures, policies, and expectations
• Resolve customer complaints and challenges, and provide solutions for team disputes
• Provide