Salon Receptionist

Essential Job Functions

• Answers phones and directs calls.
• Books appointments for Salon customers.
• Calls customers to confirm appointment.
• Performs all transactions for customer services.
• Greets all customers and directs them to the proper station.
• Performs a variety of clerical and administrative duties.
• Handles incoming/outgoing packages and mail including UPS and FedEx.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Aid in customer sales of all ABH products in the salon.
• Delivers exceptional client service.
• Able to receive both positive and constructive feedback in a professional manner.
• Adheres to ABH Dress Code guidelines.
• Offers refreshments to customers.

Requirements

• Previous experience in a clerical or customer service environment.
• Positive, and professional presence.
• Excellent telephone etiquette and skills.
• Excellent verbal and written communication skills.
• A strong sense of ownership for all the activities in the Salon and the ability to handle confidential and specialized information.
• Excellent organizational skills.
• MS Office experience.
• Able to work efficiently in a team and a self-starter and ability to move a project through completion.
• Excellent listening skills and ability to relay information to others.
• Able to work well under pressure in a fast-paced, rapidly changing environment.
• Available Tuesday - Saturday from 9:00am to 6:00pm to work in-person at our salon in Beverly Hills.

Other Skills And Abilities

• Organizational Skills
• Prioritizing
• Multi-Tasking
• Professionalism

Physical Demands

• Sitting
• Typing
• Frequent Standing and Walking
• Occasional lifting (less than 25lbs)

Benefits

Anastasia Beverly Hills offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. The starting base salary range for this position in the selected city is $20.00-$22.00 hourly. Compensation may vary depending on several factors, including a candidate’s qualifications, skills, competencies, experience, and geographical location. Base pay is one part of the total compensation package that is provided to compensate and recognize employees for their work.