Salon Manager
Zoom Tan · Binghamton, NY · 4 days ago
On-siteManagementFull-time
Come glow with us at Zoom Tan! We are seeking dedicated, enthusiastic, and personable professionals to join our team as a Salon Manager. As a representative of our esteemed brand, your primary responsibility will be to deliver outstanding customer service, ensuring that our clients have a positive and memorable experience. The ideal candidate is highly motivated to meet and exceed client-based objectives, thriving in a commission-driven environment. You will promote our brand and services, achieve sales targets, and maintain a high level of professionalism and integrity. We are looking for individuals committed to long-term success and growth within our organization.
Responsibilities
- Recruit, interview, and hire motivated and enthusiastic employees.
- Train and develop a successful sales team.
- Provide feedback, coaching, and accountability to all employees.
- Manage all aspects of daily store operations (cleanliness, inventory).
- Prepare staffing schedules to meet the needs of the salon.
- Successfully maintain inventory of product.
- Greet clients and provide a warm and welcoming experience.
- Assess clients' skin types and determine the appropriate tanning equipment and lotion for their needs.
- Explain the tanning process, including proper positioning and safety guidelines, and answer any questions.
- Maintain a clean and organized tanning area, ensuring all equipment is in good working order and supplies are well-stocked.
- Upsell tanning lotions and other products based on clients' individual needs and preferences.
- Meet and exceed sales targets while maintaining a high level of professionalism and customer service.
- Build and maintain relationships with clients.
- Maintain accurate records of client information, including tanning history and preferences.
- Open and close the tanning salon on time.
- Other tasks and duties as assigned by the District Manager.
Requirements
- High school diploma or equivalent.
- Must be at least 18 years old.
- Excellent interpersonal and customer service skills.
- Self-motivated to succeed in a fast-paced retail environment.
- Ability to reach, bend, and lift up to 25 pounds.
- Friendly, outgoing, and effective communicator with strong interpersonal skills.
- Team player willing to work collaboratively with other departments.
- Good communication and conflict management skills.
- Strong verbal and written communication skills.
- Must be able to stand, bend, and work for long periods of time.
Qualifications
- Highly motivated, enthusiastic, and positive individual passionate about the tanning industry.
- Sales experience (1-2 years preferred).
- Customer service experience (1-2 years preferred).
- Prior management experience (preferred).
Benefits
- Competitive compensation and benefits.
- Employee discounts on retail products and services.
- Opportunities for growth and professional advancement.
- Fun, well-managed, and successful work environment.
- Referral program.
- Paid time off (PTO).
- Commission and bonuses.
- Dental, vision, and health insurance for full-time employees.
- 401K with 5% company match.
Pay
$20.00 per hour + uncapped commission and bonuses.